Learning and Development Manager

Learning And Development Manager

Anticipated Start Date : April 2025

The Learning and Instruction Manager (LDM) reports to the Impact Director and is responsible for AmeriCorps member Learning & Development, observation & coaching, and Whole School, Whole Child (WSWC) program implementation quality and evaluation. The LDM ensures effective service delivery and personal and professional growth for AmeriCorps members, evaluates program effectiveness, and supports a positive service year experience and Leadership After City Year (LACY) preparedness. This role also focuses on fostering high-quality service delivery and a strong City Year experience by building leadership and practitioner skills in members. Additionally, the LDM serves as the site evaluation lead to ensure the collection and analysis of student-level data and student progress monitoring in collaboration with the Impact Director. This role also interacts with City Year HQ Learning and Development, Impact, and Service Delivery points to develop and implement the site's learning and development strategy. This position requires a skilled educator and an effective communicator with a passion for education and a belief in the transformative power of young people.

Responsibilities :

Implement and Manage AmeriCorps Member Learning and Development

• Collaborate with the site Impact Director and Impact Managers, HQ Impact, and Service Delivery to develop the site's overall strategy for learning and development through thoughtful and timely data analysis and progress monitoring and takes into account varied trainings for high school and college graduates to help AmeriCorps members in their service delivery and to develop service delivery and leadership skills.
• Plan and execute all Learning and Development for the site.
• Lead content design and delivery of training to meet site learning needs for effective academic and skills learning services.
• Serve as site Learning & Development point to ensure successful implementation of program.
• In partnership with the Impact Staff, coordinate AmeriCorps Service Leader training throughout the year
• Secure venues and other resources for training
• Evaluate the Learning and Development program on an ongoing basis to ensure training aligns with the program service model, meets corps members, Impact staff, and external partner needs.
• Develop and manage external relationships with speakers / trainers / facilitators who can support the Learning and Development program and provide high-quality learning and training to AmeriCorps members.
• Ensure high quality content development and delivery.

Observation and Coaching

AmeriCorps Member Experience

Data Informed Practice

Participation in Organizational Initiatives

Experience and Qualifications :

We know that hardly anyone 'checks ALL the boxes' on job requirements, and that's okay! If many of the items listed below describe you and your experiences, we're excited to talk with you and encourage you to apply. We'd also like to get to know the person behind the resume. Please submit a thoughtful cover letter (1 page is just fine) that explains how your skills, knowledge, and experiences are assets to this position and the team.

Essentials Habits of Being and Mindsets for success at City Year and in this role :

Benefits

Full-time employees will be eligible