Director, Business Operations

Director, Business Operations

We're open to candidates based in Canada.

As Director, Business Operations, you'll ensure the business runs smoothly, efficiently, and in alignment with our strategic goals. This is a leadership role for someone who strives for clarity, collaboration, and driving meaningful outcomes through process and systems thinking.

You'll evolve our Operations department, overseeing Resource Management and IT / Business Automation. You'll act as connective tissue across departments, ensuring we have the right people, tools, and processes in place to deliver on our mission. The right candidate will bring a rare blend of operational precision, strategic foresight, and people-first leadership. You'll see around corners, remove organization friction, and help Metalab scale sustainably - without losing its soul.

What You'll Do :

Leadership & Strategy

• Partner with the executive team to translate company strategy into operational plans, KPIs, and systems that drive accountability and performance.
• Lead and mentor a cross-functional team spanning Resource Management and IT / Business Automation, fostering collaboration, clarity, and ownership.
• Identify and remove operational redundancies across the business, simplifying workflows, improving communication, and clarifying ownership.
• Champion scalable systems and tools that enable teams to operate efficiently and focus on high-impact work.

Resource Management

Information Technology / Business Automation

Cross-Functional Partnership

What You Bring :

Equal Opportunity Employer

Research shows that women and other marginalized groups tend to only apply for a job when they meet every single criteria. Does this role sound like it was made for you, yet you don't check every box? Reach out anyways! We're an equal opportunity employer and are dedicated to fostering an inclusive and diverse environment for employees from all walks of life. We hire based on talent, and we're proud of our global perspective.