Business Development Coordinator

General Summary

The Business Development Coordinator drives organizational growth by building referral partnerships, expanding funding pipelines, and elevating Touchstone’s presence in the community. This position actively engages hospitals, schools, DCS partners, community agencies, foundations, and philanthropic organizations to increase referrals and create new revenue opportunities.

Success in this role requires an outgoing, personable communicator who enjoys networking, presenting, and cultivating relationships. Outreach activities are tracked and measured against strategic and financial goals to ensure efforts convert into meaningful referral volume and community visibility.

A major focus of the position includes researching grants and funding opportunities, initiating outreach to philanthropic partners, and supporting the groundwork required for successful submissions. Efforts are centered on diversifying revenue through private foundation funding, corporate sponsorships, and direct monetary contributions.

By strengthening referral pipelines and expanding funding sources outside of Medicaid, the Business Development Coordinator helps Touchstone enhance program sustainability, reduce financial dependency on Medicaid reimbursement, and support long-term organizational growth.

Essential Functions

Business Development & Referral Growth

• Build and maintain referral relationships with hospitals, schools, DCS, community providers, and social service agencies.
• Conduct outreach visits, presentations, and networking events to increase agency visibility and brand recognition.
• Maintain the referral dashboard and tracking systems (activity logs, conversion metrics, referral outcomes).
• Support the Director in developing and executing strategies that increase referral volume and improve conversion rates.
• Identify opportunities to expand Touchstone’s presence through events, sponsorships, outreach initiatives, and community partnerships.

Funding & Resource Development (Grants, Philanthropy & Donations)

Community Engagement & Branding

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.