Strategy Manager - Product & Operations, Direct Issuance

Job Description

Job Description

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

About the Direct Issuance Team :

Direct Issuance (DI) is building the future of event ticketing at StubHub – one where venues, promoters, and teams can seamlessly access millions of fans through StubHub's distribution. Fans want direct access to the content they love; event organizers want to reach loyal and new fans where they are. DI creates the technology and business systems that make this connection seamless, scalable, and intelligent.

As a Strategy Manager - Product , you'll play a hybrid role at the intersection of product, strategy, and operations. You'll partner with engineers, analysts, and operations leaders to identify high-impact opportunities, test bold ideas, and design the systems that will shape the next generation of DI products.

This role is designed for a builder-strategist – someone who can move fluidly between analysis, execution, and product design; who thrives in ambiguity; and who's motivated to unlock growth through sharp thinking and fast iteration.

Location : Hybrid (3 days in office / 2 days remote) – New York, NY

What You'll Do :

Drive the Product Strategy for Direct Issuance

Partner with leadership to shape and prioritize the DI roadmap – identifying the most promising bets across new inventory sources, demand activation tools, and operational automation.

• Translate ambiguous problems into actionable product or operational initiatives.
• Develop frameworks and systems to assess ROI, measure progress, and decide where to double down or pivot.

Act as a Hybrid Product Manager & Operator

Deliver Measurable Business Impact

What You've Done :

4-8+ years of experience in strategy, operations, sales operations, product management, or consulting , ideally in a tech or marketplace environment.

What We Offer :

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range

$175,000—$270,000 USD

About Us

StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world from sports to music, comedy to dance, festivals to theater StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

For California Residents : California Job Applicant Privacy Notice found here

We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.