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DD Program Specialist
DD Program SpecialistKVC Health Systems • Lincoln, NE, US
DD Program Specialist

DD Program Specialist

KVC Health Systems • Lincoln, NE, US
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  • [job_card.full_time]
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Job Description

Job Description

Now Hiring : Program Support Specialist – Shared Living Program

Location : KVC Nebraska – Developmental Disabilities (DD) Team

Schedule : Hybrid (flexible office days; some required meetings)

Indeed Work Wellbeing Score : 82

Help individuals with intellectual and developmental disabilities find safe, supportive family homes. As a Program Support Specialist with KVC Nebraska’s Shared Living program, you will connect people to caring Shared Living Providers and support them in building meaningful lives in their communities.

KVC Nebraska is part of KVC Health Systems, a nonprofit organization recognized for strong outcomes, trauma‑informed care, and a culture where “We all need connection” is more than a tagline—it’s how we work every day.

Why You’ll Love Working at KVC

  • Mission‑driven : Our work is focused on safety, dignity, and person‑centered care.
  • Strong culture : Our Indeed Work Wellbeing Score of 82 reflects how much we invest in team engagement, support, and growth.
  • Collaborative team : You’ll work closely with Shared Living Specialists, DD clinicians, and educators who care deeply about individuals and families.
  • Flexible hybrid schedule : A mix of office, home, and community‑based work.

KVC values :

The heart of our work is helping people. Our character is built on authenticity and compassion. Family connection drives our culture. Collaboration fuels our improvement. Urgency and innovation mark our approach. Diverse perspectives are key to our progress.

Position Summary

The Program Support Specialist plays a key, outward‑facing role in KVC’s Shared Living program. You will :

  • Match individuals with intellectual and / or developmental disabilities with certified Shared Living homes
  • Support Shared Living Providers and the DD Team throughout the intake, placement, and ongoing service process
  • Manage important documentation and financial tracking related to representative payee accounts
  • Serve as a positive ambassador for KVC with community partners, referral sources, and providers

    • This is a great role for someone who enjoys relationship‑building, problem‑solving, and detailed coordination—and who wants their daily work to directly improve people’s lives.

    Minimum Qualifications

    Education

  • High school diploma required
  • Bachelor’s degree in human services or related field preferred

    • Experience

  • Minimum of two years of experience in Human Services or a related field
  • Two or more years of experience in one or more of the following preferred :

    • Developmental Disabilities

  • Child Welfare
  • Juvenile Justice
  • Mental Health assessment / treatment
  • Payment processing or financial tracking

    • Certification / Licensure

  • At least 21 years of age
  • Valid driver’s license and auto insurance

    • Preferred Skills & Competencies

  • Maintains strict confidentiality in oral and written communication
  • Intermediate computer skills (Microsoft Office, email, databases); completes documentation on time
  • Strong organizational skills; able to prioritize multiple demands and meet deadlines
  • Proactive problem‑solving and sound judgment
  • Clear, professional written and verbal communication
  • Collaborative mindset; builds positive working relationships with internal teams and external partners
  • Ability to stay focused, calm, and effective under pressure

    • Key Responsibilities

    Shared Living Matching & Placement

  • Match Individuals with Intellectual / Developmental Disabilities with certified Shared Living homes
  • Coordinate placements and ensure compliance with state regulations and KVC policies
  • Recruit, interview, and support Shared Living Providers; complete DHHS home studies
  • Serve as the primary contact for Shared Living Providers during intake and placement
  • Coordinate and attend pre‑placement visits between participants and providers
  • Maintain accurate tracking systems and provider profiles (including Canva‑based profiles for referral sources)

    • Relationship‑Building & Collaboration

  • Build and maintain strong relationships with referral sources and community partners
  • Work closely with Shared Living Specialists and DD‑specific educators to support placements and ongoing services
  • Attend at least two annual KVC‑hosted events to engage and retain Shared Living Providers

    • Financial & Documentation Responsibilities

  • Manage representative payee accounts, including :

    • Communication with Social Security and Medicaid

  • Organizing direct deposits and eligibility renewals
  • Reconcile receipts and monthly ledgers; send quarterly updates to participants and guardians
  • Ensure all managed accounts meet Social Security, banking, and KVC guidelines
  • Complete and maintain accurate documentation and records as required

    • Leadership & Professionalism

  • Demonstrate leadership through excellent customer service, community collaboration, and professional integrity
  • Maintain flexibility in responding to participant and provider needs as they arise
  • Perform other duties as assigned to support program quality and participant success

    • Behavioral Expectations

  • Demonstrate accountability, professionalism, and ethical conduct in all interactions
  • Foster a supportive, inclusive, and respectful work environment
  • Adapt effectively to changing priorities, regulations, and organizational needs
  • Uphold confidentiality and integrity at all times

    • Physical Requirements

    Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    While performing the duties of this job, the employee is regularly required to :

  • . use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit for intermittent amounts of time. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
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    DD Program Specialist • Lincoln, NE, US

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