Application Engineer

Job Description

Job Description

About Our Team

Chef Robotics is on a mission to accelerate the advent of intelligent machines in the physical world. As the rise of LLMs like ChatGPT has shown, AI has the potential to drive immense change. However, we believe AI’s biggest impact will be in the physical world, given industries like manufacturing, food, and transportation represent 90% of global GDP. We're starting with food, with a goal to put an intelligent robot in every commercial kitchen in the world. We have signed multiple multi-year contracts with various large food companies and we are growing fast. We're backed by investors like Kleiner Perkins, Construct, Bloomberg BETA and Promus Ventures. We have a great team, where you will be surrounded by talented engineers and tech leaders from companies like Cruise, Zoox, Google, Verb Surgical, Tesla, Nuro, Vicarious, Amazon Robotics, Strateos, Built Robotics, Facebook, Plenty, Yelp, and Microsoft.

Chef Robotics is seeking an Applications Engineer to serve as the vital link between our customers and our engineering teams. This role spans the full customer journey, from early technical evaluation through deployment, production ramp-up, and long-term success, driving both customer success and product excellence .If you are excited by a mix of customer engagement, hands-on robotics engineering and real-world deployment , this position offers a unique opportunity to directly shape how robotics enters large-scale food production environments.  You’ll partner with customers to bring robotic systems online, drive continuous improvement and directly impact Chef’s growth and product roadmap.As a member of Chef’s Applications team, you will learn a rare blend of technical, operational and customer-facing expertise that few roles offer.  Success in this position opens the door to your career growth, whether toward technical leadership, product management, field engineering, or customer success sales leadership.

The Job, essential duties and responsibilities

• Partner with Sales and Product teams during early customer engagements to assess customer needs, identify opportunities, and evaluate technical feasibility.
• Work directly with customers’ engineering and operations teams to understand their processes, challenges and success metrics.
• Configure, test, and validate Chef’s robotic systems in the lab, working closely with R&D to adapt to each customer’s unique production environment.
• Lead and project manage deployments, coordinating across Chef’s engineering, manufacturing, and customer teams to ensure smooth installations.
• Lead on-site deployments, including installation, qualification testing, and production hardening
• Work hands-on with the systems to test new software, configurations and resolve break fix hardware repairs.
• Provide post-deployment support to ensure customer satisfaction and identify opportunities for product and feature expansion.
• Capture customer feedback and translate it into actionable insights for Chef’s product and engineering teams.
• Serve as the technical face of Chef Robotics representing our engineering rigor, problem-solving mindset and commitment to customer success.

You

Requirements

Why You’ll Love Working Here

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, sex, gender identity and expression, sexual orientation, national origin, ancestry, citizen status, uniform service member and veteran status, marital status, age, pregnancy status, protected medical condition, genetic information, disability, or any other protected status.

Multiple studies have found that a higher percentage of women and BIPOC candidates won't apply if they don't meet every listed qualification. Chef values candidates of all backgrounds. If you find yourself excited by our mission but you don't check every box in the description, we encourage you to apply anyway!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.