Water Restoration Supervisor

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Bonus based on performance
• Competitive salary
• Free uniforms

Company Overview

SERVPRO of Olathe/Lenexa is a leading provider of restoration services specializing in water and fire damage restoration, commercial cleaning and construction. With a commitment to excellence and customer satisfaction, we pride ourselves on delivering high-quality restoration solutions to residential and commercial properties. As we continue to grow, we are seeking a skilled and experienced Fire and Water Restoration Supervisor to join our team and lead our restoration projects to success.


Position Overview
We are currently seeking a dedicated and knowledgeable Fire/Water Restoration Supervisor to oversee restoration projects from start to finish. The ideal candidate will have a strong background in water and/or fire damage restoration, excellent leadership skills, and the ability to manage a team effectively. The Water/Fire Restoration Supervisor will be responsible for coordinating and supervising restoration efforts, ensuring that projects are completed on time, within budget, and to the highest quality standards.

Responsibilities:

• Supervise and coordinate all aspects of water and fire damage restoration projects.
• Lead and manage a team of restoration technicians, ensuring that work is completed efficiently and according to company standards.
• Conduct on-site assessments to determine the extent of damage and develop restoration plans.
• Oversee the mitigation and restoration process, including water extraction, drying, dehumidification, and smoke/odor removal.
• Communicate effectively with clients, insurance adjusters, and other stakeholders throughout the restoration process.
• Monitor project progress, identify potential issues or obstacles, and implement solutions to ensure timely completion.
• Ensure compliance with all safety regulations and protocols.
• Provide training and mentorship to restoration technicians to enhance their skills and knowledge.

Qualifications:

• Experience in water and/or fire damage restoration required.
• IICRC certification in water damage restoration and/or fire and smoke restoration preferred.
• Strong leadership and supervisory skills, with the ability to motivate and inspire team members.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and other stakeholders.
• Strong organization and detail oriented skills.
• Ability to work well under pressure and manage multiple projects simultaneously.
• Valid driver's license and clean driving record.

Normal Working Hours, Additional Working Hours and Travel Requirements:
This is a full-time position with standard hours of 8:00 a.m. to 4:30 p.m., Monday through Friday, totaling 40 hours per week, along with on-call responsibilities. During periods of high demand, extended hours and additional workdays may be necessary to meet customer needs. This role often requires working more than 8 hours a day, including some evenings and weekends. A weekend on-call bonus, premium pay for extended hours, and additional compensation for high-volume or "storm mode" periods are provided. Travel is primarily local, though occasional out-of-area and overnight travel may be required.