SUMMARY OF POSITION: The General Manager is accountable for the management and operations of
the restaurant, ensuring that team members are hospitality focused, people
focused and are performing their job duties and meeting expectations in all
areas of their job description. The
General Manager reports to the District Manager for the area and supervises
Assistant Managers, Shift Leaders and Team Members. The General Manager
operates the restaurant consistent with and supportive of the business plan set
forth for their restaurant, while displaying the Capstone Restaurant Group
values: People, Hospitality and Integrity.
ESSENTIAL DUTIES:
·
Recruit and hire
staff, as well as to maintain a bench for future growth.
·
Ensure all
marketing plans are executed, including proper installation of POP and menu
board elements.
·
Ensure restaurant
is staffed properly and Team Members are properly trained to do their jobs
through effective use of training programs.
·
Provide leadership
by creating excitement, enthusiasm, a positive mental attitude and commitment
to company objectives.
·
Insure that
correct inventory levels and all equipment is maintained in excellent condition
through the use of approved vendors.
·
Set an example by
maintaining an excellent working knowledge and high level of proficiency in the
performance of all phases of restaurant operations and technology.
·
Supervise in
accordance with established performance and operating policies as set out in
the operations standards manual.
·
Work with and
motivate Assistant Managers, Shift Leaders and Crew Members to perform up to
their highest possible level of ability.
·
Review preliminary
P/L’s and forward all questions to your District Manager.
·
Recognize and
adhere to all HR, sanitation, safety and security policies and procedures to
provide a safe and compliant environment for all.
REQUIREMENTS:
·
Stand for long
periods of time.
·
Work around high
temperatures.
·
Work around others
in close quarters.
·
Able to lift 50
pounds comfortably.
·
Work with various
cleaning products.
·
Perform job at
continuous high pace, under pressure, while maintaining quality and speed
standards.
EXPERIENCE:
·
3-5 years
management experience in a quick service dining concept.
·
Financial/Analytical
aptitude including planning, budgeting, scheduling and P&L management.
KNOWLEDGE,
SKILLS AND ABILITY:
·
Valid driver’s
license
·
Excellent
communication, interpersonal and leadership skills.
·
Ability to operate
and use all equipment necessary to run the restaurant.
·
Ability to
effectively make decisions under pressure, while.
·
Ability to
effectively make decisions under pressure, while delegating tasks
appropriately.
·
Strong conflict
resolution skills.
·
High sense of
urgency.
·
Self-motivated.
·
Excellent
organizational, planning and time management skills.
WHAT
MORE COULD YOU ASK FOR?
·
Competitive Salary
and aggressive bonus plan.
·
Opportunity for
advancement
·
Health, Dental,
Life, Short- and Long-term Disability and Vision Insurance
·
Team Member Meal
Discounts
·
Paid Vacation
Note: This job
description is not intended to be an exhaustive list of all duties,
responsibilities or qualifications with the job. ARC Burger is an equal opportunity employer. I understand and acknowledge
that ARC Burger is an independently owned and operated
franchisee of CKE Restaurants and, if I
am hired, ARC Burger will be my employer.
General Manager • Charleston, South Carolina, United States
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