Design Program Manager

Design Program Manager

This role is categorized as hybrid. This means the successful candidate is expected to report to GM Global Technical Center or Sunnyvale Technical Center or Austin Innovation Center three times per week, at minimum. The General Motors Human Interface Design team is dedicated to inventing, designing, and delivering our core software experiences in our vehicles and across our 1st party apps and branded websites.

About the Role

Design Program Manager are responsible for enabling the operational frameworks of the GM interface design team, inclusive of processes and best practices. As the liaison between Software Product Management, Engineering, Program Management, Marketing and Brand Studios, our Design Program Manager ensure seamless collaboration and successful outcomes. This role requires strong attention to detail, a keen eye for aesthetics, multitasking abilities, and a problem-solving mindset to define what makes a great product. Design Program Manager oversee a complex workflow in close collaboration with a team of specialists focused on delivering exceptional user experiences through research and implementation.

Responsibilities

Design Program Practice Management

Lead and collaborate with cross-functional teams to ideate, iterate, and launch new product experiences at scale.

Utilize strong storytelling skills to influence design intent across various specialized teams and levels within the design interface team.

Build, lead, and inspire a diverse team of 3-5 program managers at varying career stages, fostering growth and professional development across all levels.

Establish and refine teams dedicated to product delivery and cross-functional collaboration, with a focus on operational excellence and program maturity.

Partner with leaders in design, product management, engineering, and business operations to develop and implement robust operating models, driving efficiency, timely delivery, and measurable business outcomes.

Serve as an advocate for program management best practices across the organization, strengthening cross-team relationships and promoting program influence to achieve optimal customer and business value.

Design Program Direction

Lead end-to-end delivery of high-impact design initiatives, ensuring timely launch of new features, services, and process improvements across a comprehensive product portfolio.

Drive the evolution, standardization, and adoption of scalable design program management frameworks, tools, and methodologies to support multi-brand and multi-regional operations.

Champion enterprise-wide visibility and alignment on strategic priorities, communicating progress and impact to senior leadership and stakeholders to facilitate buy-in and support.

Design Program Implementation

Ensure all design-related programs are executed in accordance with defined objectives, maintaining rigorous standards for quality and schedule.

Facilitate collaboration among cross-functional teams to proactively identify and resolve risks or impediments related to design implementation and integration.

Support regional teams in applying global program standards, ensuring seamless integration of design solutions and adherence to corporate governance requirements.

Monitor and safeguard design quality and compliance throughout the production lifecycle, from concept to delivery and post-launch support, ensuring continuous improvement and value realization.

Qualifications :

Previous experience working with software design teams to develop software applications, and websites at scale.

Utilize strong storytelling skills to influence design intent across various specialized teams and levels within the design interface team.

Showcase a portfolio that highlights your workflow process, creative IQ, and problem-solving abilities.

Possess 6-8 years of experience in program and project management, utilizing multiple methodologies within software design teams.

2+ years of experience directly managing program teams, automotive strongly desired.

Demonstrate a commitment to designing inclusive and accessible products.

Digital experience in the mobility and in-car industries is a plus.

Expertise managing programs involving user interface design, interaction design, and visual design principles.

Ability to thrive in a dynamic and fast-paced team environment.

Excellent written and verbal communication skills.

Proficiency in managing multiple projects, resources, schedules, and content management.

Ability to deliver high-quality design solutions in an ever-evolving creative environment.

Compensation : The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. The salary range for this role is 134,000 - 201,900. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. Bonus Potential : An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits : GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT).

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