Talent.com
Program Analyst of Manufacturing
Program Analyst of ManufacturingMohawk Industries, Inc. • Dallas, Texas, United States
Program Analyst of Manufacturing

Program Analyst of Manufacturing

Mohawk Industries, Inc. • Dallas, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.permanent]
[job_card.job_description]

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

The  Program Analyst of Manufacturing  provides IT support for all aspects of manufacturing technology, ensuring that production facilities have excellent service, maintain uptime expectations of applications and equipment while creating and adhering to documented expectations and policies of IT. This role serves as the key liaison between manufacturing sites and Enterprise IT, ensuring plant needs are met with reliable, cross-functional support. Serving as the Project Management Analyst for Dal-Tile Manufacturing, this role translates operational concepts into IT requirements, maintains service level dashboards, and audits site policies to improve uptime. The individual coordinates site readiness for major initiatives, negotiates maintenance windows, and drives upgrades to shop floor applications. Strong customer service is essential for managing expectations between IT complexity and manufacturing leaders.

  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
  • Please note that we will NOT provide relocation assistance (Candidates are expected to relocate on own 3 weeks from time of offer acceptance)
  • Employees are required to report in office 4 days a week / 7834 CF Hawn Freeway | Dallas, Texas 75217 (NO NEGOTIATION)
  • This is a direct hire role; We are NOT open to employing through contractor or agency

Duties and Responsibilities of the Position :

  • Deliver a knowledgeable partnership experience between IT and manufacturing to ensure ongoing operational readiness.
  • Engage in mitigation and prevention of recurrence for all high priority incidents at the plant, collaborating with enterprise IT production support teams to promote 1-touch resolution across all IT functions. Champion incident and problem after-action reviews, ensuring proper root cause analysis and remediation actions are complete.
  • Administer and publish IT service levels and dashboards across all manufacturing sites so that plant and IT leaders have a means of assessing health and improving stability. Safeguard service levels across all production sites meet agreed standards.
  • Translate requirements in both directions between IT and manufacturing standards across all areas of IT, applications, network, service desk, provisioning, hardware and software for the delivery of technology that meets business, financial and in-service objectives.
  • Maintain a working knowledge of manufacturing systems including but not limited to vendor managed machines, enterprise managed hardware, data historians (Pi), SAP integrations, shop floor control, PLC and OPC needs, network and server room standards.
  • Participate in policy changes to improve manufacturing reliance on IT
  • Liaise between engineering and IT to ensure aging capital assets have appropriate hardware backups, vendor access for support and disaster recovery procedures in place.
  • Propose changes to improve uptime, process adherence and application depth of use at production facilities so that facilities maintain consistent application use and footprint.
  • Responsible for maintaining healthy and conflict-free relationship between the business customer and the IT delivery teams. Create a productive, collaborative and friendly team environment.
  • Maintain IT inventory of all software, hardware and peripherals in plants including versions and support status.
  • Support identity management and onboarding within IT systems for plant personnel.
  • Perform other duties as needed.
  • Required Experience and Education :

  • Bachelor’s degree in computer science or industrial engineering or a related field or equivalent education and / or experience. Manufacturing technology and / or project management experience is a plus.
  • 2-4 years of manufacturing specific application deployment experience or applied experience with manufacturing IT.
  • Bilingual (English & Spanish) is a plus.
  • Competencies :

  • Demonstrates knowledge of manufacturing, IT shop floor systems needs and operations management principles as well as industry practices and standards.
  • Excellent relationship management, communication, problem solving, and organizational skills.
  • Working knowledge of manufacturing best practices for applications, infrastructure, hardware management.
  • Able to multitask, prioritize, and manage time effectively.
  • Strong knowledge of business requirement gathering, process and functional documentation using ITIL techniques.
  • Strong knowledge of troubleshooting, technical and functional incident management and resolution
  • Proficient using JIRA and Microsoft Office Suite products.
  • Other Pertinent Job Information :

  • Travel to all locations when on-site support is needed (approx. 25%).
  • We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include : Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

    Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

    Active military, transitioning service members and veterans are strongly encouraged to apply.

    Mohawk Industries, Inc. is an Equal Opportunity Employer including disability / veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

    [job_alerts.create_a_job]

    Program Analyst • Dallas, Texas, United States

    [internal_linking.similar_jobs]
    Manufacturing Director

    Manufacturing Director

    BAE Systems USA • Dallas, TX, United States
    [job_card.full_time]
    Our employees work on the world’s most advanced electronics – from detecting threats for F-35 pilots to illuminating the night for soldiers. Spanning air, land, sea, and space, we are developing the...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Production Analyst

    Production Analyst

    Pratt Industries • Dallas, Texas, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Managing the full Waste Stream of materials.Works with key stakeholders to build a continuous improvement environment to support lean site goals and strategy. Facilitates problems solving through le...[show_more]
    [last_updated.last_updated_30]
    Supply Chain Program Manager

    Supply Chain Program Manager

    Sunrise Systems • Frisco, Texas, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Job title : SCM Program Manager.Hybrid : 3 days a week in office.The ideal candidate will have 5-8 years of experience in process improvement, supply chain management, and procurement with telecom in...[show_more]
    [last_updated.last_updated_30]
    Program Manager

    Program Manager

    Leonardo DRS • Dallas, TX, United States
    [job_card.full_time]
    The Electro Optical InfraredSystems (EOIS) line of business within DRS has locations in Dallas and Austin, TX, Melbourne, FL, and Cypress, CA. EOIS develops, manufactures, and supports infrared and ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Oracle Functional Analyst - Supply Chain

    Oracle Functional Analyst - Supply Chain

    1872 Consulting • Dallas, TX, United States
    [job_card.full_time]
    Oracle Functional Analyst - Supply Chain.West Dallas, TX - Hybrid onsite 3 days per week.Serve in an internal consulting capacity as an Oracle Functional Analyst, with a concentration in Supply Cha...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Associate, Business Systems Analysis

    Senior Associate, Business Systems Analysis

    The Options Clearing Corporation • Dallas, TX, United States
    [job_card.full_time]
    THIS POSITION IS NOT ELIGIBLE FOR VISA SPONSORSHIP • • • • •.Please Note : This Position Is Not Eligible For Visa Sponsorship. OCC is seeking an individual who would be responsible for discovering, synthe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Surety Analyst

    Surety Analyst

    Aon • Dallas, TX, United States
    [job_card.full_time] +1
    Aon has an opportunity available for a Surety Analyst!.Do you have a basic knowledge of Surety, bond issuance and execution and Surety bond management applications? Or are you organized, meticulous...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manufacturing Development Program - Las Vegas

    Manufacturing Development Program - Las Vegas

    Niagara Bottling • Dallas, TX, United States
    [job_card.full_time] +1
    At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you wan...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Technical Operations Analyst II

    Technical Operations Analyst II

    NCR Atleos • Frisco, TX, United States
    [job_card.full_time]
    NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access.Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availabi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, DT - Transformational Programs

    Director, DT - Transformational Programs

    ATI • Dallas, TX, United States
    [job_card.full_time]
    From the edges of space to the bottoms of ocean, our materials are proven to perform and so is our team.We're hiring high performers as proven as our products. As Director Digital Technology of T...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Materials Program Manager (MPM)

    Materials Program Manager (MPM)

    Celestica • Richardson, TX, United States
    [job_card.full_time]
    Celestica is looking for a Materials Program Manager to join our Supply Chain team.The ideal candidate will have 4-6 years of experience in materials management, supply chain program management, or...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Quality Program Data Analyst- Health Plan

    Senior Quality Program Data Analyst- Health Plan

    Parkland • Dallas, TX, US
    [job_card.full_time]
    PCHP- Parkland Community Health Plan.Responsible for providing oversight and design of enterprise-wide quality analytics management and reporting. This position utilizes and manipulates a variety of...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Medical Equipment Program Analyst

    Medical Equipment Program Analyst

    VirtualVocations • Dallas, Texas, United States
    [job_card.full_time]
    A company is looking for a Medical Equipment Program Analyst (Mid-Level).Key Responsibilities Support Navy modernization processes and develop strategies for upgrading medical systems Serve as a...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Business Systems Analyst III, Operations

    Business Systems Analyst III, Operations

    AmTrust Financial • Dallas, Texas, United States
    [job_card.full_time]
    Business Systems Analyst III, Operations.US-OH-Cleveland | US-TX-Dallas | US-UT-South Jordan.The Business Analyst is a part of the Product Management / Execution group that supports outlining and imp...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Business Analyst

    Business Analyst

    Packaging Corporation of America • Dallas, TX, United States
    [job_card.full_time]
    As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company.Our corrugated packaging business seeks to be the leader in helping our customers - large and smal...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Supply Chain Program Manager

    Supply Chain Program Manager

    NTT DATA • Dallas, TX, United States
    [job_card.full_time]
    At NTT DATA, we recognize that the right team makes anything achievable.The quality, integrity, and commitment of our employees have propelled our growth and market presence.By recruiting top talen...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Analyst, Production Support

    Analyst, Production Support

    JLL • Dallas, TX, United States
    [job_card.full_time]
    JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology f...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Planning Analyst

    Planning Analyst

    Community Hospital • Plano, TX, United States
    [job_card.full_time]
    Community Hospital Corporation (CHC) is looking for a Planning Analyst to work under the direction of the VP of Planning and Director of Planning and assist in the collection and analysis of quanti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]