Team Leader

At SpinXpress, we're redefining the laundry experience by bringing innovation and simplicity to your everyday routine. Our mission is to create a fun, clean, and safe environment that offers an exceptional customer service experience.

As a Team Leader, you'll play a vital role in this mission, driving our culture of excellence and supporting our growth. You'll inspire your team, foster a positive atmosphere, and ensure every customer leaves with a smile. We're looking for someone who leads with positivity, brings energy to the team, and has a keen eye for detail. Experience in retail, hospitality, or food service is a plus, as it will help you thrive in our fast-paced, customer-focused environment.

Join us and enjoy competitive pay with performance-based bonuses, flexible scheduling, and a supportive work culture that values teamwork and professional development.

At SpinXpress, you won't just be taking on a role; you'll be joining a brand committed to transforming the industry and advancing your career. If you're ready to be part of something exciting and impactful, we’d love to meet you. Let's revolutionize laundry together!

Compensation : $22 hourly

Responsibilities :

• Develop and motivate the team to execute the SpinXpress Way by delivering exceptional customer experiences.
• Create a workplace culture that is consistent with SpinXpress's goals and identify the mission, vision, and values of SpinXpress.
• Recruit, interview, select, hire, and employ an appropriate number of people for your team.
• Coach, mentor, and develop the team, including overseeing new employee onboarding.
• Schedule staff effectively to meet and exceed the day-to-day operations and maintain optimal customer service levels.
• Handle cash management and transactions accurately.
• Provide oversight and direction to all team members in accordance with SpinXpress Policies and Task Lists.
• Participation in and execution of promotional programs.
• Provide a consistent quality product to the customer while keeping costs low.
• Addresses customer concerns, issues, and claims in a timely and satisfactory manner.
• Maintains a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels.
• Train employees in processing sales and upselling to customers.
• Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.
• Empower employees to take responsibility and expect accountability with consistent feedback.
• Develop strategies that team members can use to better reach a project’s goal.
• Assign tasks to team members and validate completion.
• Determine the completion timeline and monitor progress to keep the project on track and on schedule.
• Communicate clear instructions to team members.

Qualifications :

About Company

Here at SpinXpress, our  Mission  is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities – Clean, Bright, and Safe – A Better Laundry, That’s The SpinXpress Way !