Talent.com
Multi-Unit Team Leader
Multi-Unit Team LeaderH&R Block • Pittsburgh, PA, US
Multi-Unit Team Leader

Multi-Unit Team Leader

H&R Block • Pittsburgh, PA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Multi-Unit Team Leader

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as a Multi-Unit Team Leader, youll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, youll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.

Youll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.

You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.

It Would Be Even Better If You Also Had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry

What You'll Bring To The Team...

  • Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
  • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
  • Assist DGM in recruiting and interviewing candidates for tax office associate positions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
  • Travel between offices as required
  • Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
  • Your Expertise :

  • People management experience, with the demonstrated ability to grow and develop associates
  • Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
  • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
  • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
  • Computer proficient with the ability to use MS Office
  • Bachelors degree in a related field, or high school diploma with the equivalent combination of experience
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join : At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Sponsored Job #16484

    [job_alerts.create_a_job]

    Team Leader • Pittsburgh, PA, US

    [internal_linking.related_jobs]
    Team Manager

    Team Manager

    Panera • Oakmont, PA, US
    [job_card.full_time]
    Provide Team Manager services in Oakmont, Pennsylvania, United States learn more about this role and apply.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Manager

    Team Manager

    Dunham's Sports • Pittsburgh, PA, US
    [job_card.full_time]
    Job Opportunity at Dunhams Sports.Dunhams Sports, one of the largest full-line sporting goods chains in the U.Today we have over 250 stores in over 25 states from Maryland to Montana.We are looking...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Commercial Lines Team Lead - Raleigh or Pittsburgh

    Commercial Lines Team Lead - Raleigh or Pittsburgh

    First National Bank of Pennsylvania • Pittsburgh, PA, United States
    [job_card.full_time]
    Make a difference - for us and for your future.This position is primarily responsible for leading a team of Account Managers / Client Advocates / Account Executives (CL / EB / PL) including planning, coord...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Operations Lead - PT

    Operations Lead - PT

    At Home Stores LLC • Pittsburgh, PA, US
    [job_card.full_time]
    Our Vision : To become the leading Home Dcor retailer.Our Mission : Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active sell...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Therapy Team Lead -West Mifflin and Surrounding Areas

    Therapy Team Lead -West Mifflin and Surrounding Areas

    UPMC Senior Communities • West Mifflin, PA, United States
    [job_card.full_time]
    Are you seeking a fulfilling career that allows you to deliver personalized, one-on-one patient care and contribute to a leadership role within your team?. We are hiring a skilled and compassionate ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Utility Person

    Utility Person

    Cleveland-Cliffs Steel LLC • Monessen, PA, United States
    [job_card.full_time]
    As a Utility Person at Cleveland-Cliffs Steel located in Monessen, PA, your contributions will be visible all around you. the work we do here impacts people for generations to come.Ideal candidates...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Director Team Lead, GTS

    Client Director Team Lead, GTS

    Gartner • Pittsburgh, PA, US
    [job_card.full_time]
    The Client Director, Team Lead role is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue gen...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Leader

    Team Leader

    Tractor Supply • Pittsburgh, PA, US
    [job_card.full_time] +1
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Store Leader

    Retail Store Leader

    Asurion • Pittsburgh, PA, US
    [job_card.full_time]
    Our Store Leaders are vital stakeholders in our business.They are the face of the Asurion store network and drivers of our growth trajectory. At uBreakiFix by Asurion, we are the go-to destination f...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Team Leader

    Retail Team Leader

    Gordon Food Service • Pittsburgh, Pennsylvania, USA
    [job_card.full_time]
    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us and we have an amazing story to share. See below for a quick glance of who we are and the impact you ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader, Customer Experience & Outreach

    Team Leader, Customer Experience & Outreach

    Pennsylvania Staffing • Pittsburgh, PA, US
    [job_card.full_time] +1
    Team Leader, Customer Experience & Outreach.We inspire purpose-filled living that brings joy to the modern home.With a team of more than 8,000 associates spanning 130 store and distribution locatio...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Leader In Training

    Leader In Training

    Buckle • Pittsburgh, PA, US
    [job_card.full_time]
    The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement : "To create the most enjoyable shopping experience possible for our Guests.The LI...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Centralized Billing Team Leader

    Centralized Billing Team Leader

    Risk Strategies • Pittsburgh, PA, US
    [job_card.full_time]
    Pay Range : The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Team Member - Urgently Hiring

    Retail Team Member - Urgently Hiring

    Panera Bread - Cranberry • Cranberry Township, PA, United States
    [job_card.full_time]
    Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes.Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    Insomnia Cookies • Pittsburgh, PA, United States
    [job_card.full_time]
    Meyran Ave, Pittsburgh PA 15213.You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Therapy Team Lead -West Mifflin and Surrounding Areas

    Therapy Team Lead -West Mifflin and Surrounding Areas

    UPMC • West Mifflin, PA, United States
    [job_card.full_time]
    Are you seeking a fulfilling career that allows you to deliver personalized, one-on-one patient care and contribute to a leadership role within your team? We are hiring a skilled and compassionate ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Reserve Entomologist

    Reserve Entomologist

    United States Army • Bentleyville, PA, United States
    [job_card.full_time]
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career. Challenging Work Feel inspired with great case di...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal Team Leader-Keyholder

    Seasonal Team Leader-Keyholder

    Vera Bradley • Pittsburgh, Pennsylvania, USA
    [job_card.part_time]
    As a Team Leader - Keyholder you.You motivate the team to provide an amazing shopping experience.You build brand loyalty with every customer interaction. You are committed to making the world a brig...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]