Talent.com
Freelance Account Service
Freelance Account ServiceSocial Factor • Fort Worth, TX, US
Freelance Account Service

Freelance Account Service

Social Factor • Fort Worth, TX, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.temporary]
  • [filters_job_card.quick_apply]
[job_card.job_description]

Social Factor has an amazing opportunity for a remote, US-based, freelance highly experienced, freelance Account Service professional at the Senior Account Executive (SAE) or Account Supervisor (AS) level to join our fast-paced social media moderation agency.

This role is crucial for our growth, focusing on successfully launching new client partnerships and strategically expanding existing business of clients across various industries.

If you thrive on navigating complex compliance, driving client satisfaction, and owning the revenue growth trajectory, this opportunity is for you.

Experience working with social media, digital marketing is a plus.  ~15-25 hours a week on a temporary basis to start, with potential for ongoing retainer, full-time work.  Responsibilities :

  • The primary focus of this role is divided into two critical areas : client onboarding and account expansion.    Client Onboarding & Project Launch Lead New Client Intake : Take ownership of the initial client relationship immediately following a successful pitch or contract signing.

Establish Operational Foundation :

  • Define and document necessary workflows, reporting structures, compliance standards, and communication protocols specific to the pharmaceutical client's needs.

    • Cross-Functional Mobilization :

  • Serve as the primary liaison between the client and internal teams (Strategy, Creative, Media, Compliance), ensuring all internal resources are correctly aligned to deliver on the initial scope of work.

    • Risk & Compliance Management :

  • Proactively identify potential regulatory hurdles unique to the client's therapeutic area and ensure all social / digital content plans meet rigorous pharmaceutical compliance and legal standards.

    • Strategic Client Growth & Partnership Identify Growth Opportunities :

  • Actively look for opportunities to expand the current scope of work into new business areas, services, or platforms (e.g., new drug launches, expanded social listening, influencer marketing).

    • Develop Strategic Roadmaps :

  • Collaborate with agency leadership and the client to develop and pitch long-term strategic roadmaps that drive measurable business results and increase annual revenue for the agency.

    • Budget Ownership :

  • Manage and track assigned client budgets, ensuring projects are profitable and growth initiatives are clearly costed and approved.

    • Relationship Management :

  • Cultivate deep, trust-based relationships with key client stakeholders, acting as the consistent, authoritative point of contact for all service matters.

    • Qualifications :

  • Agency Background : Proven success operating within a dynamic agency environment, managing multiple client projects simultaneously.

    • Social & Digital Fluency :

  • A strong understanding of social media platforms, content strategy, paid media principles, and the nuances of digital brand building.

    • Client Leadership :

  • Exceptional presentation, negotiation, and communication skills, with a track record of successfully managing senior-level client relationships.

    • Education :

  • Bachelor's degree in Marketing, Communications, or a related field preferred.
  • Social Factor Culture Social Factor is a social media agency that believes in the power of Human Connection.
  • Our talented teams take the fear out of scale and unleash our clients’ brands to listen, reach, and respond.
  • Here at Social Factor, we encourage our employees to embrace the casual atmosphere of a growing dynamic agency.
  • Our team members are humble yet bold, motivated and hardworking, ready to serve and help others, and always interested in the latest the digital world has to offer.
  • If this describes you, we'd love to hear from you!
  • Powered by JazzHR
    • [job_alerts.create_a_job]

    Service Account • Fort Worth, TX, US

    [internal_linking.similar_jobs]
    Bilingual Personal Banker

    Bilingual Personal Banker

    First Convenience Bank • North Richland Hills, TX, US
    [job_card.full_time]
    Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. Evaluate customer relationships, new and exi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Alvarado, Texas, us
    [filters.remote]
    [job_card.part_time] +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Flexible Work From Home - Supplement Your Income

    Flexible Work From Home - Supplement Your Income

    Finance Buzz • Cleburne, Texas, US
    [filters.remote]
    [job_card.temporary]
    We’re seeking reliable and motivated individuals who want to earn extra income from home.This flexible position allows you to set your own hours and work around your existing commitments.Are you th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Flexible Online Survey Participant (Hiring Immediately)

    Flexible Online Survey Participant (Hiring Immediately)

    Earn Haus • Cleburne, Texas, US
    [job_card.full_time] +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[show_more]
    [last_updated.last_updated_30] • [promoted]
    TurboTax (WFH) Customer Service (Flexible Hours)

    TurboTax (WFH) Customer Service (Flexible Hours)

    TurboTax • Keller, Texas
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Server – Customer Service

    Server – Customer Service

    Buffalo Wild Wings • Fort Worth, TX, US
    [job_card.part_time]
    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Intern Account Service (multiple roles available)

    Intern Account Service (multiple roles available)

    Schaefer Advertising • Fort Worth, Texas, USA
    [job_card.full_time]
    Our culture impacts every area of the agency and is rooted within every employee from the top down.Across each discipline every person at the agency is encouraged to be their best selves even the a...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Servicing Account Manager

    Servicing Account Manager

    Hub International Insurance • Fort Worth, Texas, USA
    [job_card.full_time]
    HUB International is a global insurance broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services....[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service / Benefits Advisor (Work from home)

    Customer Service / Benefits Advisor (Work from home)

    Professional Career Solutions • North Richland Hills, Texas
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Freelance Writer - Work From Home

    Freelance Writer - Work From Home

    Outlier • Cleburne, TX, United States
    [filters.remote]
    [job_card.full_time]
    Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • North Richland Hills, Texas
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Advisor Services-Client Support Associate

    Advisor Services-Client Support Associate

    Charles Schwab • WESTLAKE, TX, United States
    [job_card.full_time]
    This position will start March 2nd, 2026 • • •.Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.We believe in ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Advisor Services - Client Service Representative

    Advisor Services - Client Service Representative

    Aarons • Hurst, TX, US
    [job_card.full_time] +1
    The hourly range for this position is $12.This position is also eligible for incentive pay based on performance.Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Mercor • North Richland Hills, Texas, US
    [filters.remote]
    [job_card.full_time]
    About the Role • • Mercor is seeking experienced • •customer services representatives • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning system...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Commercial Lines Account Manager

    Commercial Lines Account Manager

    APR • Fort Worth, TX, US
    [job_card.full_time]
    Commercial Lines Account Manager | Client Service Manager | CSR.Fort Worth, Texas | Hybrid (willing to consider fully remote for the right candidate). The Commercial Lines Account Manager serves a c...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative (Remote Position)

    Customer Service Representative (Remote Position)

    GOLD GATE • North Richland Hills, Texas
    [filters.remote]
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • North Richland Hills, Texas
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Spanish Bilingual Customer Service

    Remote Spanish Bilingual Customer Service

    Liveops • North Richland Hills, TX, United States
    [filters.remote]
    [job_card.full_time]
    Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away. Liveops is searching for dynamic, Spanish-English&...[show_more]
    [last_updated.last_updated_30] • [promoted]