Network Operations Center Engineer (Ashburn)Encore Talent Solutions • Ashburn, VA, US
Network Operations Center Engineer (Ashburn)
Encore Talent Solutions • Ashburn, VA, US
[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.part_time]
[job_card.job_description]Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and coordination with partners on network optimization. Undertake data network fault investigations in network environments using information from multiple sources. Secure network systems by establishing and enforcing policies, defining and monitoring access To handle activation / installation / upgrade calls Provide remote troubleshooting and fault finding assistance and guidance if issues occur upon initial installation. Coordinate with vendors and update customer regarding network maintenances. Speak to customers via email and phone for requirements capture / update. Properly update notes to customer within given timeline. Proper coordination with vendors to resolve the issue, also, to initiate escalations as per the published Vendor SLAs and internal policies. Coordinate with vendor Service Managers proactively to maintain the network stability. The successful candidate will be able to understand and drive solid requirements and then use those to deploy, configure, test, and activate networks. Monitor customer network and coordinate proactively with customer and vendor to troubleshoot the issue(s). To prepare reports daily / monthly / quarterly and otherwise as required. Monitor video circuits on Nimbra Vision monitoring tool.
About you :
The ideal candidate will have a minimum of 3+ years of Network Operations Center or comparable technology experience, preferably with a Bachelors or Masters degree in a related field. Vendor certifications and / or experience may be considered as an alternative to the degrees. This position is on-site at our Ashburn, Virginia location and cannot be done remotely.
The successful candidate will also have :
- Cisco Certified Network Associate (Compulsory), CCNP, CCIE etc.
- Hands on configuring and troubleshooting experience on router, switches / firewalls / multiplexer / networking devices
- A solid understanding of the OSI or TCP / IP model
- A good understanding of, and experience with, most of the following network technologies : 802.1q, HSRP, OSPF, BGP, NAT, ACLs, IPSEC, and SNMP. Knowledge of MPLS, LDP, and VRFs strongly desired
- Excellent cross-team collaboration, technical skills, and clear communications are required
- Experience / knowledge on monitoring tools like SolarWinds, WhatsUp Gold etc.
- Good knowledge on SolarWinds tools NCM and NPM is a plus
- Flexibility to work on 24
- 7 environment
The primary roles and responsibilities youll have in this position :
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