Operations ManagerJDR • Peachtree Corners, Georgia, USA

Operations Manager

JDR • Peachtree Corners, Georgia, USA

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Responsive recruiter

Benefits :

Bonus based on performance
Competitive salary
Paid time off
Training & development

Operations Manager Flooring & Home Improvement

Location : 3145 Gateway Drive Ste J Peachtree Corners 30071

Employment Type : Full-Time with paid Holidays and PTO

Salary Range : $45000$55000 Bonus Opportunities

Start Date : January 20 2026

Ready to Build Something Awesome

This isnt your typical desk job its a hands-on opportunity to help grow a local Floor Coverings International franchise from the ground up while shaping an exceptional customer experience in your community.

Were a family-owned fast-growing flooring and home improvement company seeking an Office Manager who is organized energetic and passionate about people. Youll wear many hats from managing operations and scheduling to engaging with customers and supporting local marketing efforts.

If youre a creative problem-solver who thrives in a dynamic fast-paced environment and loves helping people this could be the career for you.

Who We Are

Floor Coverings International is the #1 mobile flooring company in North America with over 300 locations across the U.S. and Canada. Our unique shop-at-home model allows customers to explore flooring options from the comfort of their home earning us a 4.8-star average rating from over 400000 happy customers.

We believe in craftsmanship community and culture and were looking for someone who shares those values.

What Youll Do as an Operations Manager

Be the welcoming voice of our company answer calls and manage communications with customers installers and vendors.

Schedule sales appointments and follow up on open proposals to keep the pipeline moving.

Ensure every customer has a 5-star experience through consistent follow-up thank-you notes and review requests.

Keep the office organized professional and inviting.

Maintain accurate data in Salesforce and QuickBooks ensuring clean records from lead to close.

Assist with order tracking job scheduling and delivery coordination.

Support production by communicating timelines job details and updates with customers and installers.

Marketing & Community Engagement

Help manage local marketing efforts including social media content community events and home shows.

Post engaging content on Facebook Instagram and LinkedIn that highlights our work and tells our story.

Coordinate with marketing partners to ensure strong online presence and return on ad spend.

Plan and support local outreach and partnership events with realtors property managers and contractors.

What Were Looking For

13 years of experience in office administration customer service or home improvement (flooring experience a plus).

Strong multitasking organization and follow-through skills.

Excellent phone and written communication skills.

Experience with technologysuch as Salesforce QuickBooks Excel and social mediais a bonus but not required.

A positive team-oriented attitude with a willingness to learn and grow.

Comfortable working independently and managing multiple priorities.

Occasional availability for weekend or after-hours community events.

Why Youll Love Working With Us

Opportunity to grow with a growing company your ideas will help shape our future.

Family-owned people-first culture that values integrity creativity and community.

Competitive pay performance-based bonuses and room for long-term growth.

Paid training and the chance to represent a national brand that truly cares about its customers.

No two days are the same and thats what makes it fun.

Meet Michael Floor Coverings Internationals Newest Owner in the Atlanta Market

Michael is proud to join the Atlanta market as the newest Floor Coverings International owner bringing with him more than 15 years of experience in commercial real estate and a strong entrepreneurial spirit. Having lived in the area for over 24 years he is deeply rooted in the community and excited to serve his neighbors in a meaningful way.

Michael and his wife Hillary are the proud parents of three young children. While Hillary is not directly involved in the business she is wholeheartedly supportive of Michaels new endeavor and thrilled to see him build a company that reflects their shared valuescommunity involvement family culture and exceptional service.

Passionate about sports and traveling with his family Michael is eager to create a positive supportive environment for his team and customers alike. He looks forward to building a business that not only delivers beautiful flooring but also strengthens the community he has long called home.

If youre organized proactive and excited to manage operations while delivering a stellar customer experience wed love to hear from you! Apply today and help us deliver the #1 flooring experience in North America.

Compensation : $45000.00 - $55000.00 per year

Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.

Required Experience :

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Experience : years

Vacancy : 1

Yearly Salary Salary : 45000 - 55000

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