Director Clinical & Vocational Services

Director Clinical & Vocational Services

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!

The Director, Clinical & Vocational Services is responsible for strategic and tactical leadership of the Clinical and Vocational (CV) services who support Employee Benefits (EB) claims. This role manages the performance of clinical care and vocational rehabilitation managers and programs ensuring quality, effectiveness, efficiency and service delivery. The Director collaborates with claims leadership as well as internal / external business partners to achieve business objectives and impact business results.

What you will do :

Performance & Service Expectations

• Monitor performance metrics / results and work with the cross functional teams to address opportunities and drive improvements.
• Collaborate with claims leaders to ensure policy and process is clear & consistent, including identification of gaps and continuous improvement opportunities.
• Support and execute claims management initiatives that positively impact business results and align with organizational objectives.

Operational Excellence / Continuous Improvement

Associate Engagement and Development

What you will need :

Salary Band : 7A

This selected candidate will be expected to work hybrid / on-site / fully remote in Indianapolis, IN or Portland, ME. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.

If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.

Disclaimer : OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity / expression, national origin / ancestry, age, mental / physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

For all positions :

Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.