Operations & Systems EngineerCrewBloom • Taunton, MA, US
Operations & Systems Engineer
CrewBloom • Taunton, MA, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [filters_job_card.quick_apply]
[job_card.job_description]Proven ability to diagnose and resolve complex IT issues using enterprise monitoring tools, with Dynatrace experience required. Strong technical background in systems operations, monitoring, and performance optimization. Familiarity with AWS , Amazon QuickSight , and scripting languages (e.g., Linux Shell , Python ) for automation. Solid understanding of APM (Application Performance Monitoring), synthetic monitoring, and log analytics. Experience interpreting and creating technical diagrams, including ERDs and architectural diagrams. Hands-on experience with ticketing systems such as ServiceNow , and project tracking tools like JIRA . Excellent communication and interpersonal skills, with the ability to engage both technical and non-technical stakeholders. Effective at managing multiple priorities in a fast-paced, mission-critical environment. Bachelor’s Degree in Computer Science, Information Systems, or a related field. 5–8 years of relevant experience in operations or systems engineering roles. Experience supporting production environments with mission-critical applications, preferably in government or highly regulated sectors. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visio, and MS Project). Internet Connection : Primary internet connection with a minimum speed of 15 Mbps . Backup internet connection with at least 10 Mbps . Backup connection must be capable of supporting work during a power outage. Primary Device : Desktop or laptop equipped with at least : Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor. A minimum of 8 GB RAM . Backup Device : Must meet or exceed the performance of an Intel Core i3 processor. Must be functional during power interruptions. Peripherals and Workspace : A functioning webcam . A noise-canceling USB headset . A quiet, dedicated home office space . A smartphone for communication and verification purposes. Join Our Dynamic Team : Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. Embrace the Opportunities : Seize daily chances to learn, innovate, and excel. Make a real impact in your field. Limitless Career Growth : Unlock a world of possibilities and resources to propel your career forward. Fast-Paced Thrills : Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards. Flexibility, Your Way : Embrace the freedom to work from home or any location of your choice. Create your ideal work environment. Work-Life Balance at Its Best : Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
The Commonwealth of Massachusetts’ Executive Office of Health and Human Services (EOHHS) is seeking a highly skilled Operations & Systems Engineer to join its Health Insurance Exchange (HIX) team. This essential role ensures the performance, availability, and reliability of mission-critical systems by driving proactive system monitoring, timely issue resolution, and continuous improvement initiatives.
The Operations & Systems Engineer is integral to maintaining operational excellence across HIX’s infrastructure. The ideal candidate will possess strong technical capabilities, a collaborative spirit, and a strategic, solutions-oriented approach to systems engineering and support.
Key Responsibilities :
- Proactively monitor system availability, capacity, and performance using Dynatrace and complementary tools.
- Investigate and analyze performance issues; assess severity and ensure appropriate escalation and resolution.
- Configure and manage Dynatrace dashboards , custom alerts, and performance tracking metrics (e.g., response time, throughput, error rates).
- Identify performance degradation early through alerting mechanisms and support rapid remediation.
- Collaborate cross-functionally with internal teams, vendors, architects, and the PMO to resolve operational issues.
- Support daily operations, including production system maintenance and patch management .
- Perform data updates and generate both ad-hoc and scheduled reports using SQL and tools such as Toad or SQL Developer .
- Develop and manage project plans and timelines, ensuring timely delivery of high-quality outputs.
- Document systems processes and contribute to the development of operations best practices.
- Oversee User Access Request processes for systems, databases, and monitoring tools.
- Manage digital certificate lifecycle and updates in coordination with vendors.
- Maintain a comprehensive software inventory with version tracking and update planning.
- Create professional reports and presentations using Microsoft Office applications, especially Excel and PowerPoint .
- Ensure compliance with EOHHS IT policies, security standards, and regulatory requirements.
Requirements
Education & Experience Requirements :
Minimum Technical and Work Environment Requirements :
Benefits
[job_alerts.create_a_job]
System Engineer • Taunton, MA, US
[internal_linking.related_jobs]
Senior Infrastructure Systems Engineer Hybrid Cloud (Azure / On-Prem / M365).Senior Infrastructure Systems Engineer.Youll design, deploy, and maintain secure, scalable infrastructure solutions spa...[show_more]
The AI & Systems Engineer will join the IT Operations team that is responsible for delivering the Firm's highest level of IT engineering.
This position is responsible for analyzing, deploying, and m...[show_more]
HYCU is the fastest-growing leader in the multi-cloud and SaaS data protection as a service industry.By bringing true SaaS-based data backup and recovery to on-premises, cloud-native, and SaaS IT e...[show_more]
Databento is a startup that builds modern APIs to get financial data.As a Series A startup, we've raised $37.M to date, and grown our revenues by over 958% Y / Y in the past year—all with a...[show_more]
Senior Technology Development Operations Engineer.Cooley is seeking a Senior DevOps Engineer to join the.Infrastructure & Development Operations.
The Technology Development Operations (DevOps) Engin...[show_more]
A Performance Analysis Engineer will deliver capabilities in support of maintaining a high level of system quality and vehicle behavior for our autonomous driving technology.Ideal candidates for th...[show_more]
The Commonwealth of Massachusetts’ Executive Office of Health and Human Services (EOHHS) is seeking a highly skilled.Operations & Systems Engineer.
Health Insurance Exchange (HIX).This ess...[show_more]
Platform Engineer Travel SaaS.A fast-scaling SaaS company in the travel tech space is hiring a Platform Engineer to help build and scale their global infrastructure.
This is a high-impact role in a...[show_more]
Principal System Planning and Studies Engineer.Principal System Planning and Studies Engineer.Principal System Planning and Studies Engineer.
Be among the first 25 applicants.Principal System Planni...[show_more]
Verdox is dedicated to reversing climate change through the development and deployment of advanced technology.Our proprietary electro-swing process, developed at MIT, enables carbon dioxide and oth...[show_more]
Boston, MA, USA I Full remote possible I Full time.You want to be a major contributor of an ambitious project's design and architecture? You're not afraid to try new things and push boundaries? You...[show_more]
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada.
We provide exceptional customized service with an emp...[show_more]
Salary : $72,800 - 93,600 per year.A Bachelor’s degree in Computer Science, IT, or a related field, or equivalent experience.
IT support experience across all levels.Strong proficiency in Microsoft 3...[show_more]
We are seeking a Systems Integration Engineer to join our team.The ideal candidate will be responsible for designing, implementing, and maintaining integration solutions that enhance our systems...[show_more]
Comtech Telecommunications Corp.Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success.
With multiple facilities located in technology corridor...[show_more]
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding s...[show_more]
If youre passionate about improving how software teams build, test, secure, and deliver high-quality codethis role is built for you.
This is not a traditional infrastructure-heavy DevOps role.You wi...[show_more]
Senior Principal System Engineer – Cubic Defense.When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by ...[show_more]
Senior Infrastructure Systems Engineer (Boston)
Apollo Solutions • Boston, MA, US
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
AI & Systems Engineer
Choate, Hall & Stewart LLP • Boston, MA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Cloud Operations Engineer
HYCU • Boston, MA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Systems Engineer
Databento • Boston, MA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Technology Development Operations Engineer
Cooley LLP • Boston, MA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Systems Engineer, Performance Analysis
Motional • Boston, MA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Operations & Systems Engineer
CrewBloom • Taunton, MA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
DevOps Engineer (Boston)
Trust In SODA • Boston, MA, US
[job_card.part_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Principal System Planning and Studies Engineer
Arcadis • Boston, MA, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Senior Systems Engineer
Verdox, Inc • Woburn, MA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Remote Distributed Systems Engineer (Blockchain) - Toposware
Blockchain Works • Boston, MA, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Cloud Operations Engineer
Granite Telecommunications • Quincy, MA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
IT Systems Engineer
Option One Technologies • Boston, Massachusetts, United States
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Systems Engineer
CyberCoders • Somerville, MA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Systems Engineer
COMTECH TELECOMMUNICATIONS • Stoughton, MA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
OnBase Systems Engineer
Berkshire Hathaway Specialty Insurance • Boston, MA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
DevOps Engineer (Boston)
Intellias • Boston, MA, US
[job_card.full_time] +1
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Senior Principal System Engineer
Cubic Defense • Boston, MA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]