PT - Overnight - Valet-Parking Attendant - Westin Tempe

Valet-Parking Attendant

The Westin Tempe is looking for a part-time overnight valet-parking attendant to join our amazing team. Hours / shifts include overnight availability, including weekends and holidays. Summary of benefits include team member and family room discounts, flexible schedules, career growth & development, insurance benefits, a 401k plan with company match, vacation pay, sick pay, holiday pay, recognition programs, community outreach, and tuition reimbursement.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. We work hard to create and deliver on what YOU need.

A valet-parking attendant takes part in servicing our guests around our beautiful hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. The valet attendant is a key member of the front drive and arrival team. This position is responsible for providing exceptional hospitality in an attentive, courteous, and efficient manner. Responsibilities include parking and retrieving guest and visitors' vehicles safely, including assisting guests with luggage upon check-in and check-out and assisting with and checking luggage as needed.

Required skills and abilities include the ability to communicate, read and comprehend reading and writing materials and write in English. Additional languages are valuable. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities. Ability to drive vans, limousines and automobiles. Have an excellent driving record as verified by a motor vehicle report. Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists. Ability to grasp, lift and / or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 100 lbs. Ability to work outdoors in varied weather conditions including periods of high heat. Ability to run short distances to retrieve vehicles. Ability to stand, walk and / or sit and continuously perform essential job functions. Perform tasks requiring bending, stooping, kneeling and / or walking.

Specific required skills and abilities and qualifications include a high school diploma or equivalent preferred, current, valid driver's license and satisfactory motor vehicle report for 3 years; and annual renewals. Maintain a good driving record and knowledge of basic vehicle functions. Ability to drive a manual transmission vehicle preferred. Must be at least 18 years of age. Complete knowledge of all state driving laws. Exceptional communication skills, detail oriented, and ability to learn in an ever-changing work environment. Must have flexible schedule and be willing to work beyond scheduled hours if necessary. Multi-tasking skills and telephone etiquette.

Performance standards include customer satisfaction, work habits, and safety & security. Customer satisfaction is essential to a positive guest experience. Work habits should always meet and strive to exceed resort standards for work procedures, dress, grooming, punctuality and attendance. Adaptability to change in work area and resort procedures with a willingness to learn new skills and / or improve existing ones, ability to solve routine problems that occur on the job and ask for help when unsure how to do something. Adherence to resort security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.