Field Support Engineer- L3

Job Title : Field Support Engineer- L3

City : Los Angeles

State / Province : California

Posting Start Date : 1 / 29 / 26

Wipro Limited (NYSE : WIT, BSE : 507685, NSE : WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description :

Field Support Engineer

Job Title : Field Support Engineer

Location : Sunnyvale CA (Onsite)

Field support Engineer will be responsible for on-site maintenance, troubleshooting, and repair of digital display systems, Digital Media Players (DMPs), and associated network infrastructure deployed across airport terminals. The role ensures continuous uptime and reliability of passenger-facing and operational display systems powered by the VisionEDGE platform.

Key Responsibilities :

Diploma or Bachelor's degree in Electronics, IT, or related technical field.

5+ years of experience in field maintenance or break-fix support for digital signage, Audio Visual systems, or IT network hardware.

Strong understanding of LED, LCD displays, TV, Platform Door Header Dynamic Display Screens / WOW Barrier Wall Ribbon, and other similar hardware, DMPs (Digital Media Players), routers, switches, and cabling infrastructure.

Hands-on experience with troubleshooting hardware, network connectivity, and power issues.

Excellent problem-solving, documentation, and communication skills.

Ability to work independently across multiple terminals with minimal supervision.

Must meet airport security clearance and safety compliance requirements.

On-site role across airport terminals; may require travel between terminals and occasional after-hours or weekend support based on operational needs. Physical activity may include climbing ladders, handling equipment, and working in restricted areas.

Mandatory Skills : Telecom Unified Communications SIP.

Experience : 3-5 Years.

The expected compensation for this role ranges from $60,000 to $140,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.