Inside Sales and Account Manager Print Industry Experience Required

Inside Sales - Customer Service Representative

PIP Marketing, Signs, Print, locally owned and nationally recognized Printing, Signage and Marketing Services company in Livingston, NJ is looking for an experienced Inside Sales - Customer Service Representative. We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals. We work with a dynamic and interesting client base with state-of-the-art tools and technologies. We focus on putting our energy towards creating a remarkably unparalleled experience for every customer.

Job Summary: This dual role is critical to overall growth and daily operations and is a very diverse and rewarding opportunity for the right person. Your responsibilities will include both sales efforts, including proactive communication with customers and prospects (follow-up and satisfaction calls, dormant account calls, marketing list verification, etc.), and customer service efforts, such as helping phone and walk-in customers, supporting outside sales team, writing up estimates and orders, and ensuring all information is communicated to the production team.

Responsibility Overview:

• Provide service to customers in our office, over the telephone, and by email.
• Help the customer and prospects by identifying their requirements and providing the services and products that best meet their needs.
• Show expertise by communicating with the customer about our products, services, and capabilities.
• Ensure that all their requirements are met for their unique projects.
• Follow up with leads and prospects and convert them to customers.

Skills we are looking for:

• A positive, very detailed oriented customer focused individual
• A willingness to be proactive and take action.
• Excellent communication skills (verbal & written)
• Strong computer skills
• Team player that can work with others to deliver a project on time.
• Printing and signage experience
• Understanding of direct mail and automated marketing
• Previous experience in business-to-business sales

Compensation: $0.22 - $0.22 per hour

We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion.

If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is PIP and its independent franchisees. PIP is a leading industry provider of printing, signs and marketing services, but we're less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hardand play harder. It's part of our DNA.

With several career paths to choose from sales, marketing, design, production, operations no matter the role you choose, you'll be working in an organization that cares about you. At PIP you can make a difference.