Applications Engineer

Summary

: The Applications Engineer/Product Specialist responds to inquiries from the organization's sales force or customers about the technical aspects of the organization's products and services. Leads technical training about product selection, performance, and troubleshooting. Reviews engineering specifications and generates proposals. Develop skills and knowledge of the organization's products and services.

Education: Bachelors degree in engineering, or equivalent relevant education and work experience.

Experience:

• 2+ years of experience with engineering degree (Applications Engineer)
• 5+ years of technical product experience without an engineering degree (Product Specialist)
• Relevant industry experience (pumps, valves, system design, rotating equipment, etc.) desired

Knowledge, Skills and Abilities:

• Able to quickly learn products in detail which includes the operating principles and performance characteristics.
• Ability to professionally interact with customers on technical matters
• Ability to select a pump and/or accessories based on application requirements
• Ability to analyze a mechanical system and provide technical guidance for operation and troubleshooting
• Proficient with Microsoft Outlook, Excel, Word and PowerPoint
• Highly organized and efficient in approaching tasks
• A self-starter with ability to solve problems and anticipate and avoid issues
• Clear, concise, and articulate communication skills - verbal, written and listening
• Strong team player, work ethic and commitment to win

Duties and Responsibilities:

• Provide guidance to sales team and channel partners for selection, configuration, and quotation of products.
• Provides technical support and troubleshooting for channel partners and end users.
• Conducts technical training of internal team members, channel partners, and other industry participants, such as EPCs, consultants, and end users.
• Provides technical support in marketing activities such as creation of market literature, preparing for and supporting trade shows, industry events and PSG product training and customer events.
• Conduct market research through trade associations, internet investigation and corporate services.
• Develop and maintain comprehensive knowledge of competitive products and their activity in the marketplace and provide reports, on a regular basis.
• Investigate market needs for innovative products and communicate them to Product Management as opportunities for product development.
• Follows all company processes and policies pertaining to role.
• Other duties as assigned

Travel: Limited travel required

Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions of this position.

The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will. Strength to lift or carry files weighing up to ten (10) pounds; vision to read printed materials and computer screen, and ability to hear and speech to communicate in person, telephone or over Teams.

Work Environment: The environment is primarily in a controlled climate office setting but will also require time on the manufacturing floor. The manufacturing environment is subject to moderate changes in temperature, and the employee may be exposed to typical hazards of noise, flying debris, and overhead hazards requiring the use of proper PPE (Personal Protective Equipment).

This position may require overtime as necessary. The company reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

Work Arrangement : Hybrid after first 90 days

Pay Range: $85,000.00 - $100,000.00 annually

Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.