Communications and Marketing Manager

Your purpose starts here! By joining Redeemer Counseling, you’ll help build a great city; bringing personal conversion, community formation, social justice, and cultural renewal to New York City and, through it, the world. We are FOR NYC; creating space for our community, where people’s questions are valued, and where our neighbors are known, loved, and cared for.

Communications & Marketing Manager

FLSA Status : Exempt

Department : Redeemer Counseling Services (RCS)

Band : 6

Reports to : Senior Manager of Operations & HR

Work Hours : 40 Hours per week

Salary : $62,000 - $70,000 / year

Date : January 2026

About Redeemer Counseling Services

Redeemer Counseling Services is a ministry providing professional, gospel-centered counseling in New York, while offering training resources and workshops for ministry leaders and professional counselors more broadly. Counseling services are provided on a sliding scale fee rate which is sponsored by donors.

Role Description

We are seeking a creative, strategic, and organized Communications & Marketing Manager to join our team. This role is responsible for creating and executing comprehensive media strategy and content across web, social, and print platforms that advance Redeemer Counseling Services' brand and vision to internal and external audiences. Additionally, this position provides 10 hours per week of administrative team support, including team management assistance, front desk coverage, and administrative projects.

Key Responsibilities

Communications & Marketing (75% - 30 hours / week)

Brand Management & Strategy

Maintain and update RCS's branding guidelines to ensure consistent and unified brand voice across all platformsDraft and maintain external brand materials, including website and marketing collateralManage skilled contractors and agencies as necessary for design and production workEnsure all messaging aligns with organizational vision, mission, goals, and the RCS GIFT Approach to counseling

Content Creation & Writing

Create, write, and edit high-quality, informative, and engaging media content for RCS’s multiple channels Develop marketing copy for programs, services, events, and fundraising campaignsWrite articles and web content that educate and engage target audiencesProduce weekly staff newsletter, monthly clinical newsletter, and quarterly donor newslettersCoordinate with authors and subject matter experts for content productionWrite scripts and create content for video and audio recordings for internal communications, training workshops, curriculum, and fundraising events

Digital Marketing & Social Media

Develop and manage content strategy for social media platforms (Instagram, Facebook, , etc.)Create, schedule, and post engaging social media content that builds community and advances missionDesign graphics and visual content for digital platforms using Adobe Creative Suite or CanvaManage website updates and content using WordPress / Craft CMSMonitor and analyze digital communications engagement, reach, and analyticsImplement SEO best practices to increase online visibility

Program & Event Marketing

Create, manage, edit, and schedule comprehensive marketing campaigns for all programming including : Client-based programming (group counseling, workshops)Training events and continuing educationFundraising events and campaignsDesign promotional materials (flyers, posters, email campaigns, social graphics)Coordinate marketing timelines and deliverables with program leads

Storytelling & Testimonials

Collaborate with staff to collect, edit, and publicize client and training participant testimoniesHighlight stories of transformation that demonstrate RCS's impactCreate compelling narratives for fundraising and awareness campaigns

Strategic Planning & Collaboration

Develop and execute an annual communications and marketing planBrainstorm and collaborate with counselors, Equipping team, and Fundraising team for

Innovative communication strategies

Assist with post-production of videos and audio recordingsStay current on communications and marketing trends, particularly in nonprofit and mental health sectors

Administrative Team Support (25% - 10 hours / week)

Team Management & Support

Assist Senior Manager of Operations & HR with administrative team management and coordinationSupport team meeting planning, documentation, and follow-upContribute to team culture-building and staff engagement initiativesSupport special projects for the administrative team (events, office initiatives, systems improvements)Assist with data entry, file management, and organizational documentationProvide periodic front desk coverage as needed

Qualifications

Required

Bachelor's degree in communications, marketing, journalism, or related field3+ years of professional experience in communications, marketing, or related fieldExceptional written and verbal communication skillsExcellent copywriting and content creation skills across multiple formats (web, social, print, video)Strong marketing strategy and campaign management experienceProficiency with social media platforms and digital marketing best practicesAbility to multitask and manage multiple projects and accounts simultaneouslyExcellent time management skills, including ability to prioritize and meet deadlinesStrong initiative and ability to develop new strategies and creative ideasAbility to work collaboratively as well as independentlyStrong critical thinking and problem-solving skillsComputer literacy with Microsoft Office Suite, Google Workspace, and DropboxExperience with WordPress or similar CMS platformsGraphic design skills and proficiency with design tools (Adobe Creative Suite, Canva, or similar)Knowledge of and interest in mental health and counselingBelief in RCS vision and missionStrong theological alignment with Redeemer Presbyterian ChurchStrong alignment with Redeemer Counseling's mission, vision, values, tone, and brandActive participating member of a gospel-centered church

Preferred

Master's degree in communications, marketing, or related fieldExperience with Craft CMS specificallyVideo production, videography, and / or photography skillsExperience in nonprofit communications or ministry settingsKnowledge of email marketing platforms (Mailchimp, Constant Contact, etc.)Experience with design tools like Adobe Illustrator, Photoshop, InDesignFamiliarity with analytics tools (Google Analytics, social media insights)Experience managing contractors or agenciesAdministrative or operations support experience

Key Competencies

Creative Storytelling - Ability to craft compelling narratives that inspire and engageStrategic Thinking - Can develop and execute comprehensive marketing plans aligned with organizational goalsAttention to Detail - Ensures accuracy, consistency, and quality in all communicationsAdaptability - Comfortable shifting between creative work and administrative support tasksProject Management - Manages multiple priorities with efficiency and organizationCollaboration - Works effectively across departments and with diverse stakeholdersMission Alignment - Passionate about gospel-centered counseling and mental health ministry

Work Environment

On-site position at 29 West 38th Street, New York, NYMinimum 3 days per week in office (per RCS workplace flexibility policy)Occasional evening or weekend hours for events or special projectsFast-paced, collaborative ministry environmentOpportunities for professional development and creative growth

Redeemer Counseling Services is an equal opportunity employer committed to building a diverse team. We encourage applications from candidates of all backgrounds who share our mission and values.

Full-time members of the Redeemer Counseling team, are offered competitive salaries, paid time off, and benefits, to include :

Fully paid Medical Plan PremiumsShared cost PPO Medical Plan OptionFully paid Dental insurance premiums, with dental buy-up plan optionFully paid Vision insurance premiums403b Retirement, plus company matchRedeemer-paid short-term disability, long-term disability, life insurance, and accidental death and dismemberment policies.Voluntary accident, life, and AD&D policies for employee, spouse, and childrenRedeemer-funded HSA and HRA with elected high-deductible medical coverageOptional Limited Purpose FSA for dental, vision, and dependent care costsTransit / commuter benefitCounseling benefit

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill set; experience and training; licensure, certifications, and ordination; and other organizational needs.

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