Customer Service Representative III (Part-time 20 hours / week), Retail Banking (Hesperia, CA)

Sr. Csr

Salary Range : $20.14 - $28.17 Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and / or equity awards.

Benefits worth writing home about :

• Medical, dental, and vision coverage for employees and their families
• Life, disability and family leave
• 401(k) and Roth 401(k) with employer match
• Wellness program, employee assistance program, "Commute Trip Reduction" (CTR) and various employee discounts
• Generous vacation, sick leave, 11 paid holidays, and 16 hours of paid leave every year for community service work
• Free employee checking account and employee home loan discounts
• For eligible employees averaging 20 or more hours per week.

EO / AA Employer including Vets and Disabled. Qualified applicants with arrest and conviction records will be considered in accordance with legal requirements.

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Job Description Summary :

POSITION SUMMARY : This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Sr. CSR provides exceptional customer service by taking ownership of the customer experience from introducing the customer to HomeStreet Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of HomeStreet products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service.

Job Details : PRIMARY FUNCTIONS :

Service Activities :

Teller Activities :

Operational Activities :

QUALIFICATIONS :

PHYSICAL CONSIDERATIONS :

This Position Description may not be limited to the Functions and Requirements as outlined, now or in the future. For example, changes in corporate needs, position demands, or individual performance may result in changes to the Functions or Requirements of this position.

Area : Customer Service (Sales)