Instructor, Patient Access Specialist

Instructor, Patient Access Specialist

Department : Health Industry Solutions

Location : Manufacturing Technology Center

Reports To : Program Manager, Health Industry Solutions

Recruitment Type : External / Internal

Requisition ID : req6414

Employment Type : Part-Time Faculty

Union Position : Non-Union

Work Schedule : hours depend on program needs

Job Description : SUMMARY

Teaches a full range of skills andknowledge for the certificate program in Comprehensive Patient AccessSpecialist. Prepares students to pass the Certified Healthcare Access Associate(CHAA) examination.

ESSENTIAL FUNCTIONS

• Deliver a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist program
• Provide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environment
• Implement the approved healthcare training curriculum to enhance the learning experience of program participants
• Present well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing / Reimbursement, Introduction of Patient Access and CHAA study guide) and school policies
• Monitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirements
• Identify and refer participants to supportive services when necessary to enhance student success
• Maintain up-to-date knowledge of current changes and trends in the healthcare industry
• Promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making
• Provide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projects
• Follow all College retention policies to ensure student attendance.
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE / TRAINING

KNOWLEDGE, SKILLS & ABILITIES

COMPETENCIES

CRITICAL COMPETENCIES

VERY IMPORTANT COMPETENCIES

IMPORTANT COMPETENCIES

PREFERRED QUALIFICATIONS

PHYSICAL DEMANDS / WORKING CONDITIONS

(The demands described here arerepresentative of those that must be met by an employee to successfully performthe essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.)

Special Note : This is aPart-Time Non-Bargaining Unit Position, with the following Set Rate of Pay : $30.00 / hour.

If hired, you must reside in the state of Ohio and be within commuting distance of this work location / campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354 : 1-40-01.1 Recruitment and Selection Procedure.

Special Instructions to Applicants : During the application process, you may be required to attach a cover letter and / or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement : Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment / educational opportunity institution.