Sr. Learning & Development Manager

Sr. Learning & Development Manager

Company Overview : Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What You'll Do : As the Sr. Learning & Development Manager, you will be instrumental in shaping Docusign's employee landscape, designing and implementing world-class development programs that empower our leaders and employees to embody our values, drive innovation, and lead with empathy and effectiveness in a rapidly evolving global environment. You will play a key role in cultivating a robust leadership pipeline that supports our ambitious growth and strengthens our culture. This position is an individual contributor role reporting to Sr. Director, Learning & Development.

Responsibilities :

• Conduct comprehensive needs assessments in partnership with HR Business Partners and senior leaders to identify critical leadership capabilities and development gaps across all levels (e.g., emerging leaders, frontline managers, senior executives)
• Design, develop, and implement innovative, scalable, and impactful leadership development programs, workshops, and learning experiences that align with Docusign's values and strategic priorities (e.g., formal training, experiential learning, coaching, mentoring, peer learning networks, simulations)
• Incorporate cutting-edge adult learning principles, neuroscience, and leadership theories into all program designs, ensuring relevance and effectiveness
• Lead the selection and management of external vendors, consultants, and executive coaches, ensuring high-quality and cost-effective partnerships
• Facilitate high-impact leadership development workshops and training sessions for diverse global audiences, fostering an engaging and interactive learning environment
• Provide coaching and guidance to leaders, supporting their individual development journeys and enhancing their leadership effectiveness
• Build strong relationships with internal subject matter experts to leverage internal knowledge and talent in program delivery
• Develop and implement robust evaluation methodologies and metrics to assess the effectiveness, business impact, and ROI of all leadership development initiatives
• Analyze program data and feedback to identify trends, generate actionable insights, and make data-driven recommendations for continuous improvement and evolution of programs
• Communicate program successes, challenges, and strategic direction to key stakeholders and senior leadership
• Build and maintain strong, collaborative relationships with HR Business Partners, senior leadership, and other cross-functional teams to ensure leadership development initiatives are integrated, supported, and aligned with organizational goals
• Act as a trusted advisor to leaders on leadership development best practices, trends, and solutions
• Champion a culture of continuous learning, growth, and feedback throughout the organization
• Curate and develop compelling learning content, including presentations, facilitator guides, participant materials, and digital learning resources
• Leverage Docusign's internal learning technologies (LMS, collaboration tools, etc.) to optimize program delivery, accessibility, and learner engagement

Job Designation : Hybrid : Employee divides their time between in-office and remote work. Access to an office location