Client Experience Specialist

A company is looking for a Client Experience Specialist to join their team.

Key Responsibilities

Respond to client inquiries and develop strong relationships through telephone and email interactions

Learn and master the U.S. Customs bond industry to educate clients and share knowledge

Review, analyze, and process client documents and communications with accuracy and attention to detail

Required Qualifications

Bachelor's degree or equivalent business-related experience / training

Exceptional customer service skills and a willingness to research and problem-solve

Ability to quickly learn about the international trade industry and related products

Detail-oriented and comfortable working in a fast-paced environment

High level of comfort using standard PC and basic software programs