Accounts Receivable Specialist

Accounts Receivable Specialist

The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost-effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.

Under the direction of the Assistant Vice President of Property Management (AVP), this position is responsible for processing, requesting, and recording payments by the San Francisco Housing Authority (SFHA) or other subsidy providers for a portfolio of properties. The AR Specialist will monitor payments according to contracts and interact with all property staff and housing authority personnel involved in the subsidy and payment process. The AR Specialist will resolve all payment discrepancies under the guidance of the AVP.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Responsibilities

Primary Job Functions :

• Process and manage subsidy receivables
• Promptly post all SFHA payments in Boston Post or Yardi for assigned properties (usually within 3 business days of receipt)
• Run subsidy delinquency reports and review the results with PMs within one week of posting
• Research discrepant or missing payments utilizing SFHA's portal and JSCo AR software
• Correspond with Property Managers and SFHA on all discrepant payments individually, tracking, and sending subsequent requests as needed (2nd, 3rd, 4th, 5th requests)
• Coordinate and communicate with PMs, APMs, and Occupancy Specialists to submit all deliverables to SFHA in a timely manner
• Escalate unfulfilled requests of SFHA to appropriate supervisors
• Escalate unfulfilled site requests to the appropriate JSCo supervisor
• Escalate certain reconciliation findings to RMs, Directors, and AVP / VP (examples : Move-in unpaid for more than one month, subsidy underpaid due to mixed status HH, wrong contract rent, unknown abatement, etc.)
• Review the quarterly reconciliation reports and enter notes regarding prior correspondence and discrepancies

Manage and Track Abatements :

Audits :

Other Job Functions :

Qualifications

Minimum Qualifications :

To perform this job successfully, an individual must be able to perform each primary job functionsatisfactorily. The requirements listed below are representative of the knowledge, skill and / or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to performthe essential functions.

Skill :

Knowledge :

Experience :

Education :

Working Conditions / Physical Requirements :

Benefits-at-a-glance

Benefits for Employees who work 30+ hours / week :

Benefits for Employees who work less than 30 hours / week :

Equal Opportunity Employer

The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative.

California Consumer Privacy Act

Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a "notice at collection" to applicants for employment who reside in California. The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information. Therefore, we have posted the Company's "Notice At Collection For California Applicants" here. Please review this Notice at your convenience.