National Administration Director

Job Description

Job Description

Benefits :

401(k)

Competitive salary

Health insurance

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SERVPRO DENVER SE, is an industry leading water, mold, and large loss fire restoration company. SERVPRO quickly responds to property damage emergencies ranging from multimillion-dollar disasters to those suffered by individual businesses and homes.

WHY SERVPRO?

Growth : SERVPRO Denver SE is aggressively growing and expanding creating upward mobility / new career opportunities. We believe in promoting from within supporting the growth and success of our team members.

We are now hiring for an "National Administrative Director" for our Denver SE location.

COMPENSATION : $120k base salary

PERKS :

• Weekly Pay Schedule
• PTO, Sick Pay, Paid Holidays
• Medical, Vison, Dental, Life Insurance
• Office Coffee, Tea, & Snacks
• Join one of the largest and best SERVPRO Franchises!

JOB DESCRIPTION :

• Provide leadership with strategic thinking and exemplify excellent customer service. Ensure annual divisional initiatives aligned with company initiatives are completed.
• Ensure a quality team of properly trained employees produce jobs completed according to SERVPRO Franchise procedures and processes.
• Hire, train, and manage a team of office personnel to manage all of team JEFFRIES local office operations while monitoring compliance and risk management.
• Communicate with management staff to stay updated on jobs, documentation, budgeting, and any customer issues.
• Team Management. Manage Office Managers over remote territories.
• Indirectly manage Job File Coordinators. Manage additional administrative staff in the company as necessary.
• Coordinate and maintain SERVPRO uploads across all local territories (in and out of Colorado)
• Mange TPA / Program requirements / compliance outside of SERVPRO such as Contractor Connection, Alacrity, Sedwick, etc.
• Create and implement JFC and Office Manager training programs
• Annual Planning and Reporting. Participate in annual and quarterly planning
• Document divisional performance
• Develop the office division annual plan and document and manage the office division performance

QUALIFICATIONS :

• 10 years of administrative or office-related experience required
• Must have prior experience with management of office personnel
• Water, Fire, Mold Restoration, Insurance or Construction industry experience is preferred
• Must have High School Diploma / GED or Degree
• Proficiency in Microsoft Office and QuickBooks or equivalent accounting software
• Ability to pick up new proprietary software
• Maintain excellent organizational skills with the ability to multitask
• Utilize outstanding written and verbal communication skills
• Ability to be polite, confident, and provide excellent customer service
• There will be some travel to other locations as well as large jobsites

HELPFUL TO HAVE :

• Auditing, Estimating, or Accounting experience is helpful but not required
• Experience with Xactimate is a plus
• Estimating project experience.
• Construction management experience preferred
• Bilingual a plus

SERVPRO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.