Assistant Housekeeping Manager

Housekeeping Assistant Manager

The Housekeeping Assistant Manager supports the Assistant Director of Housekeeping in overseeing the cleanliness and upkeep of guest rooms and public areas to exacting standards. This role leads a team of 6570 employees, including Room Attendants, Coordinators, House Attendants, and Laundry Attendants, and is responsible for staffing, training, scheduling, and performance management in this hands-on leadership role.

This is a mixed-use property, offering both luxury hotel accommodations and private residences.

What You Will Do

• Support the housekeeping leadership team in overseeing daily operations, ensuring smooth execution and adherence to brand standards.
• Supervise and provide hands-on support to a team of approximately [# of team members], including scheduling, task assignment, and performance management.
• Assist in recruiting, onboarding, and training new team members to maintain a high-performance, service-oriented culture.
• Monitor the quality and consistency of room cleanliness and condition, ensuring guest satisfaction and operational efficiency.
• Conduct daily inspections and audits in assigned areas to ensure compliance with safety, cleanliness, and brand expectations.
• Address guest or resident concerns promptly and professionally, resolving issues with empathy and sound judgment.
• Collaborate with other departments (e.g., Engineering, Front Office, Security) to support cross-functional goals and operational needs.
• Maintain accurate administrative records including schedules, timekeeping, supply usage, and incident reports.
• Lead and participate in daily briefings, department meetings, and ongoing training initiatives.
• Act as Manager on Duty for the department in the absence of the [Department Head].

What You Bring

What We Offer :

Schedule & Hours :

Full-Time / This position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidays

Miscellaneous :

US work authorization is required.

Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.