Part Time Membership / Front Desk

Responsive recruiter Benefits:

• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development

At Goldfish Swim School, we care about providing top-notch swim lessons to combat the ever-growing drowning statistics. We also have a reputation for our golden experience & WOW customer service, thanks to the culture created by our team members. We’re looking for part time front desk sales associates who can contribute to swim lesson success by providing guidance on new and existing swim lesson memberships both on the phone and in person during swim lessons. Front Desk Sales Associates introduce families to our program and guide them through their first days at Goldfish and support swimmers as they progress from mini and junior swimmers to gliders and pros. Perks and benefits:

• Recognition programs that celebrate wins, member retention and WOW moments
• Great pay ($19.00-$20.25 per hour)
• Paid, on-the-job training
• Set weekly schedule - always know when you’re working
• Free swim lessons for children & siblings
• Weekday lessons end at 8:00pm (no late nights), no Saturday/Sunday nights
  
  

This role is for you if you:

• Love talking to people and making them feel confident in their decisions
• Get energy from helping families say “yes” to something meaningful
• Can balance being warm and friendly with confidently asking for the sale
• Enjoy working towards goals and celebrating wins, both big and small
• Are able to build rapport with parents and family members and utilize all available resources to meet their needs
• Use observation, conversation and relationship-development skills to identify parent concerns and offer solutions

What success looks like:

• Parents trust you as their go-to resource throughout their swim journey
• Families feel welcomed, informed and excited to enroll
• New inquiries are contacted promptly and converted into memberships
• You consistently contribute to strong membership retention and growth
• Sales, customer service or hospitality experience preferred (we’ll train the right personality)
  
  

Our Core Values:

• We go above and beyond with every detail to create a GOLDEN experience
• We believe in nurturing a culture that provides WOW customer service
• We do the right things, make the right decisions and treat people with Integrity, Compassion and Trust
• We meet and exceed expectations so you see Extraordinary Results
• We make a big deal out of life’s accomplishments by remembering to Celebrate!

Compensation: $19.00 - $20.25 per hour