Resident Advocate

Job Summary

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 750 FTE staff are adaptive problem solvers and passionate about enriching peoples lives. If you are mission-driven dedicated to superior service and support and can diligently work independently and in a collaborative environment join our team. LAHSA is leading the fight to end homelessness in LA County. Here not only would your work have a real impact on the community but we also offer a comprehensive and competitive benefits package.

Created in 1993 LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care we coordinate and manage over $800 million annually in federal state county and city funds for programs providing shelter housing and services to people experiencing homelessness.

Under the direction of the Multi-Departmental Crisis Response Team these positions will support the Regional Navigation Center(s) by ensuring document review accuracy and delivery. Resident Advocates will track participants help remove barriers and assist with document compilation in preparation for housing.

Note : This examination will remain open until the needs of the service are met and is subject to closure without prior notice.

Job applications / Resumes received by May 30 2025 will receive first consideration.

Candidates may be required to work morning evening and overnight shifts including weekends and holidays.

The functions listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities.

Essential Job Functions

• Ability to work independently as one point of contact connecting clients with housing navigators while remaining empathetic.
• Ability to complete applications to obtain IDs and Social Security cards for clients.
• Ability to navigate government websites to assist clients in acquiring necessary documentation.
• Ensure that all services are documented in a timely and thorough manner.
• Compliance with information and security policy and procedures.
• Transporting clients for document processing drop off and retrieval.
• Log and document appropriate shift and resident information by the end of each shift.
• Perform necessary shelter operations including but not limited to serving meals doing chores taking inventory sorting donations etc.
• Maintain accurate client records.
• Perform other duties as assigned.

Knowledge Skills & Abilities

Training & Experience

License Requirement

An electronic version of all submittals is required. Interested candidates should apply immediately by submitting a job application comprehensive resume and compelling cover letter of interest to the job posting found on government .

Job applications / Resumes received by May 30 2025 will receive first consideration.

Schedule : The Chief Executive Officer or designee may change the schedule of positions between hybrid and onsite as necessary to accomplish LAHSAs business needs.

Residency Requirement : This position requires the employee to reside within the State of California. Proof of residency may be requested as part of the onboarding process to ensure compliance with organizational and operational requirements.

Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at ; or via email at .

We are an Equal Opportunity / E-Verify Employer

Key Skills

Athletics,Admin Support,External Audit,ASP,Blogging

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 54641 - 67412