Risk Management Analyst SrCSG • Cape Coral, FL, US

Risk Management Analyst Sr

CSG • Cape Coral, FL, US

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Risk Management Analyst Sr

The Senior Analyst will support the team across all aspects of their work to ensure that risk standards are consistently upheld. This includes contributing to new business development and assisting with the ongoing servicing of existing accounts through various stages of the risk investigation processsuch as data gathering, risk analysis, submission preparation, marketing, negotiation, and policy issuance. The role offers exposure to both primary and excess casualty lines of business, along with opportunities to develop skills in special projects including internal controls, compliance, reinsurance, and auditing.

We are looking for a Risk Management Analyst Sr who will :

Assist other analyst with reviewing primary and excess risks
Participate in preparing submissions, policy wordings, and related documentation
Obtain and review necessary company approvals
Collaborate with Operations teams on file setup and documentation
Learn and apply the company's risk appetite, guidelines, and policies
Develop a strong understanding of client needs and expectations
Attend meetings and conference calls as appropriate
Complete funding returns and collection process
Contact individuals or businesses with overdue accounts
Maintain detailed records of interactions and outcomes
Perform other duties as assigned

Is this opportunity right for you? We are looking for candidates who :

Bachelor's degree or equivalent experience

Proven ability to build relationships and establish trust

Excellent written and verbal communication skills

Strong analytical and organizational abilities

Professional interpersonal skills for internal and external client interaction

Ability to manage multiple tasks and priorities effectively

Proficiency in Microsoft Office

Comfortable discussing payment plans and resolving disputes

Certified Collection Professional (CCP) or similar credential is a plus

Willingness to travel as needed

Ability to read, write, speak and understand the English language in a business environment

CSGer Perks & Benefits (Feel free to adjust this by regional benefits!)

Work from Home, in-office, or hybrid

Employee Belonging Groups

Healthcare : Dental, Medical, and Vision

Paid Vacation, Volunteer, and Holiday Time Off

And so much more!

Position Pay Range : $57,259.73-$91,614.90. This role is eligible for a bonus opportunity.

Location(s) : United States Remote

Accommodation : If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and / or testing processes.

Our Guiding Principles :

Impact : Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.

Integrity : Do what's right for our customers and our people while being authentic. We treat everyone with trust and respectthat's just who we are.

Inspiration : Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story :

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Our culture is award-winning : CSG has been recognized a US News & World Report "Best Companies to Work For" for 2025-2026, a Newsweek "America's Greatest Workplaces in Tech" for 2025 and "The Top Company in Technology for Women to Work" for 2025, among many others.

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Analyst Risk Management • Cape Coral, FL, US

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