Bilingual (English/Spanish) Office Operations Manager

Now Hiring Bilingual (English/Spanish) Office Operations Manager

Molly Maid of Lawrenceville, Norcross and Snellville

What We Offer

Full-time position, MondayFriday (4045 hrs/week)

Pay: $15$18/hour + bonuses (based on experience)

Weekly team breakfast

Stable schedule and supportive team culture

Paid vacation & National paid holidays

Advancement opportunities & ongoing training

Use Company car during working hours (gas & insurance included)

What You'll Do

Customer Service & Scheduling Answer phones, assist customers with scheduling, confirm appointments, and ensure all customer preferences are documented.

In-Home Estimates Visit customers' homes to assess cleaning needs, explain services, provide an estimate, and answer any questions.

Customer Relations Communicate with customers in a friendly, professional manner, respond to concerns, and ensure their satisfaction.

Operations & Field Management Lead daily morning meetings, set teams up for success, and monitor team performance throughout the day.

Quality Control Visit customers' homes to check work quality, coach staff, and celebrate successes while providing constructive feedback.

Team Development Support, train, and motivate team members to follow processes and exceed customer expectations.

This Job is Perfect For You If You

Enjoy balancing office work with field visits

Thrive in a customer-focused environment

Like training and leading a team

Take pride in attention to detail and problem-solving

Are comfortable following proven processes while adding your personal touch

Requirements-

Fluent in English & Spanish

18 years of age or older

Valid GA driver's license with a good driving record

Legally authorized to work in the U.S.

Strong phone and communication skills

Prior cleaning, Housekeeping, customer service, or operations experience preferred

Ability to pass a background check

Available MondayFriday, 7:30 AM 5:00 PM or later and some Saturdays

Ready for a fresh start where you can be your best?

If that's you, APPLY TODAY!

Text on This Number to start your Application today

Text "Jobs" to 770-790-3139

Call us on 706.756.6559

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