Philanthropy Specialist (Development Associate)

Job Description

Job Description

Salary : $25-30 / hour

Love animals? Want to spend your day surrounded by wagging tails and soft purrs?

Humane Society Silicon Valley (HSSV), a privately funded, 501(c)(3) non-profit, has been serving people and pets in Silicon Valley since 1929. Having facilitated more than half a million animal adoptions, HSSV is a leader in animal welfare through our lifesaving efforts, community programs, and the many ways we are working to move the animal welfare industry forward. Our mission is to save lives, keep families together, and create a better future for pets and their people.

We are a passionate, high-performing team who believes that collaboration is key to our success. Our best work is achieved by leveraging each others strengths and creating opportunities for professional growth. Join a team that focuses on our key values of kindness, courage, and impact!

Overview

The Philanthropy Specialist plays a vital role in supporting HSSVs fundraising efforts. This individual supports theplanning, coordination, and execution of philanthropic initiatives and projects, contributing to strengthening theconnection between donors and HSSV. This individual thrives in managing multiple work tasks at one time, worksindependently with minimal oversight, collaborates effectively with others, and demonstrates strong communicationskills and attention to detail.

Duties and Responsibilities

Provide support to the Philanthropy team with a wide range of initiatives and projects as requested, accurately followingdetailed directions

Customer Service Support

• Deliver exceptional customer service as the initial point of contact for general internal and external Philanthropy-related inquiries via phone, email, and walk-in, ensuring timely, professional and courteous communication.
• Accept gifts via phone or walk-in with a high level of professionalism and knowledge, following HSSV procedures to ensure these gifts are processed in a timely manner.
• Conduct stewardship thank you calls, documenting outcomes and managing or escalating follow-up actions such as donor record updates in the database and information requests.
• Provide a high level of professionalism in outreach to loyalty program donors to address credit card issues.

Meetings and Events Support

Administrative Support

Requirements

Work Days and Hours

This is role can be 4 days onsite / 1 day work from home if preferred full-time, 40-hour-per-week position, Monday through Friday. Required to participate in some Philanthropy events throughout the year that are on evenings and / or weekends.

Candidate Tip

Add "apps.bamboohr.com" to your email contact list so you make sure to receive emails from HSSV regarding your application.