General Manager

Overview

Our client is a leading pest control company that puts people first. They provide their team with the tools, support, and training needed to succeed while ensuring an outstanding customer experience. Their culture is built on recognizing and rewarding great work, and fostering a positive, collaborative environment. If you take pride in going above and beyond to deliver results and lead others, this could be your next career move.

Responsibilities

The General Manager will oversee and coordinate all branch operations, including sales, marketing, installation, and service. Key responsibilities include :

• Manage all branch operations in line with budgeted financial performance
• Prepare operational and financial projections; develop strategies to achieve goals
• Resolve issues, research problems, and ensure customer expectations are met
• Prepare reports based on performance metrics and team input
• Develop and execute effective sales and marketing strategies
• Manage client relationships at both local and regional levels, coordinating with corporate staff to maximize business opportunities
• Create a positive work environment by recruiting, training, and retaining high-caliber staff
• Delegate responsibilities and ensure compliance with policies and procedures
• Maintain required certifications / licensing as directed by regional or state guidelines
• Address and resolve errors and complaints with clients and team members
• Support subordinates in daily operations and step in as needed

Compensation & Benefits