EUC Desktop Support

• Excellent communication skills, handling customers and matching the pace
• Windows 10 Administrator, MECM Image management & deployment
• Understanding of EUC role, Filed services
• Must have a good experience in Image Management
• Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories.
• Expertise in maintaining and troubleshooting the Windows (client and server) operating system.
• Strong knowledge of Windows10 (client) operating systems.
• Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services.

·Experience with managing iOS, Windows & Android devices in a Global environment.

Process knowledge on ITIL