Surgery Scheduler ENT

Description

Coordinates and supports scheduling of surgeries in collaboration with surgical departments external business representatives surgeons physicians assistants and patients. Allocates surgical blocks in collaboration with various department operations administrators surgeons physicians assistants Clinic scheduling and desk personnel. Provides data and reports related to the house of surgery as requested. Demonstrates initiative and proficient organizational skills to perform a variety of duties in support of physicians patients administrators and the institution. Prioritizes work according to departmental demands. Performs duties independently and demonstrates good judgment in handling difficult or critical situations that may involve patients. Knowledgeable in project management computer software applications scheduling technology internet / intranet communications and research; document preparation storage and retrieval customer service and public relations.

Qualifications

Associates degree required or two years of medical appointment scheduling experience in a healthcare facility or six months of internal Mayo Clinic experience in the hiring work in anatomy physiology and medical terminology preferred. Must have clerical skills proficiency in Microsoft Office Suite. Must demonstrate well-developed leadership and customer service skills. Must demonstrate superior written and verbal communication skills. Must possess strong conflict management skills and the ability to independently problem solve. Must possess sophisticated skill sets and experience in specific areas such as ever changing technology and business practices. For internal candidate consideration : Must have Millennium / PCO experience and exceptional computer skills and knowledge of multiple software systems. Must be comfortable with the latest office .

Key Skills

Employee Orientation,Operational Risk Management,Primavera,Computer Skills,Primavera P6,Medical office experience,Medical Terminology,Schedule Management,Production Planning,Microsoft Project,Medical Scheduling,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1