Talent.com
Product Consultant (Commercial Banking)
Product Consultant (Commercial Banking)Backbase • Worcester, MA, US
[error_messages.no_longer_accepting]
Product Consultant (Commercial Banking)

Product Consultant (Commercial Banking)

Backbase • Worcester, MA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Product Consultant (Commercial Banking)

As a Product Consultant (Commercial Banking), you are a subject matter expert and a trusted advisor in the US Commercial Banking domain. You provide expert consultation and guidance to clients and internal teams during implementation projects, ensuring our digital banking solutions are effectively adapted to each bank's business and operational context.

Your role combines deep domain expertise with a hands-on implementation focus, supporting clients with product configuration, process design, testing, and readiness for production. You work closely with project team members to align product capabilities with client needs, support feature mapping and data migration from legacy systems, and ensure a smooth end-to-end implementation journey.

You are a collaborative consultant who builds strong relationships, helps clients maximize platform value, and drives successful outcomes throughout the project lifecycle.

Qualifications

  • 5+ years of experience in commercial or treasury management implementations, banking operations, or platform consulting role in Banking & Financial Services.
  • Deep domain expertise in commercial banking (e.g., cash management, payments, deposits, loans, or treasury).
  • Strong experience supporting product configuration, testing, and process / workflow design in digital transformation projects.
  • Proven ability to collaborate with cross-functional and client teams, influencing without authority.
  • Ability to understand customer business needs and link them with deep platform expertise, contextualizing platform decisions for C-suite goals.
  • Bachelor's degree or higher (Business, Finance, IT).
  • Professional working proficiency in English and the local language.

Competencies / Skills

Result Driven

  • Ensures implementation success by driving product configuration, workflow alignment, and end-to-end delivery according to plan.
  • Supports client test planning and execution, ensuring coverage and quality throughout the testing cycle.
  • Proactively identifies gaps or risks during implementation and drives resolution to ensure project success.
  • Maintains accountability for deliverables, timelines, and client satisfaction metrics.

    • Hygiene

  • Demonstrates strong attention to detail and adherence to project governance, documentation, and internal reporting standards.
  • Maintains accurate timesheets, follows delivery processes, and ensures compliance with internal policies and mandatory training.
  • Applies structured delivery methodologies (Agile, Scrum, etc.) and promotes best practices within the team.

    • Stakeholder Management

  • Builds trusted relationships with key client stakeholders, serving as a main point of contact for functional and domain-related discussions.
  • Communicates clearly and proactively with clients and internal teams to maintain transparency and alignment.
  • Balances client expectations and internal feasibility, effectively managing dependencies and potential conflicts.

    • Commercial

  • Understands how implementation decisions impact the client's commercial outcomes and Backbase's value realization.
  • Supports internal teams by identifying opportunities for additional product adoption or optimization during delivery.
  • Ensures activities are delivered within the agreed scope, time, and budget, maintaining financial hygiene.

    • Team

  • Collaborates closely with Business Analysts, Project Managers, Product Owners, and R&D to ensure a smooth implementation.
  • Contributes to team learning by sharing best practices, lessons learned, and domain knowledge.
  • Promotes a culture of teamwork, inclusion, and mutual accountability.

    • Product

  • Acts as a domain and product expert for the Commercial Banking solution, providing guidance on configuration, workflows, and data mapping.
  • Supports the creation and management of Requests for Feature (RFFs) and maintenance tickets, collaborating with R&D to ensure alignment.
  • Ensures the solution delivered meets both client business needs and product best practices.
  • Provides structured product knowledge sessions for internal and client stakeholders.

    • Way of Working (WoW)

  • Adheres to and champions Backbase delivery methodologies, ensuring consistent collaboration across teams.
  • Participates actively in project ceremonies and governance meetings, documenting key decisions and next steps.
  • Supports change management activities and production readiness, ensuring smooth handover and client adoption.
  • Continuously seeks improvement in processes, communication, and delivery effectiveness.
    • [job_alerts.create_a_job]

    Commercial Commercial Banking • Worcester, MA, US

    [internal_linking.similar_jobs]
    Sales Consultant

    Sales Consultant

    Renewal by Andersen | Esler Companies • Smithfield, RI, US
    [job_card.full_time]
    Are you a driven sales professional ready to take on an exciting role with America’s leading window & door company?.Esler Companies – Renewal by Andersen, you’ll help customer...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Product Commercialization Analyst

    Senior Product Commercialization Analyst

    Waters • Milford, MA, US
    [job_card.full_time]
    Senior Product Commercialization Analyst.Waters is seeking a Senior Product Commercialization Analyst to lead the enablement of complex product offerings in SAP. This role is responsible for managin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director, Technical Product Management

    Director, Technical Product Management

    Viasat • Marlborough, MA, United States
    [job_card.full_time]
    At Viasat, we're on a mission to deliver connections with the capacity to change the world.For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries arou...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Product Management Director, Commercial Audio Networked Systems

    Product Management Director, Commercial Audio Networked Systems

    Bose Professional • Hopkinton, MA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Bose Professional is a leader in the professional audio industry, specializing in the design and manufacturing of cutting-edge audio solutions including loudspeakers, amplifiers, signal processing ...[show_more]
    [last_updated.last_updated_30]
    Associate Product Manager

    Associate Product Manager

    E-Solutions • Marlborough, Massachusetts, United States
    [job_card.full_time]
    Location : Marlborough, MA 01752.The Product Manager will report to the Director of Product Management.In this role, the Product Manager will work across our aesthetic product portfolio.They will ne...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Telesales Consultant

    Telesales Consultant

    Stratford Davis Staffing LLC • Woonsocket, RI, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Join Our Dynamic Team and Propel Your Career to New Heights! Are you ready to seize an extraordinary opportunity with our rapidly expanding company?.We're experiencing expo...[show_more]
    [last_updated.last_updated_30]
    Business Banking Officer

    Business Banking Officer

    Rockland Trust • Milford, MA, US
    [job_card.full_time]
    Business Banking Sales Representative.This position is responsible for prospecting and developing new business relationships in a specific territory targeting these businesses.The objective is to g...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Consultant

    Sales Consultant

    Victra - Verizon Wireless Premium Retailer • Sutton, MA, US
    [job_card.full_time]
    Victra is Verizon's largest premium retailer in the United States.We are seeking Sales Consultants who deliver world-class service to Every Guest. From executing Victra's sales process to sharing yo...[show_more]
    [last_updated.last_updated_30]
    Wireless Product Manager

    Wireless Product Manager

    Damco • Worcester, MA, US
    [job_card.full_time]
    Position : Wireless Product Manager (Wireless 4G, 5G, Network Virtualization) Remote Rate : Open Note : (Business Handling Role Require Non-Technical Executive Level Sr folks who can handle Sr.Executi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Product Owner

    Product Owner

    Samprasoft • Marlborough, MA, US
    [job_card.full_time]
    Randstad is partnering with a retail firm that is looking for a contract Product Owner.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Manager - Commercial Lines

    Client Manager - Commercial Lines

    Trucordia • Shirley, MA, US
    [job_card.full_time]
    Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful b...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Consolidations Consultant

    Consolidations Consultant

    IPG Photonics • Marlborough, MA, US
    [job_card.full_time]
    IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bilingual Spanish Retail Sales Consultant

    Bilingual Spanish Retail Sales Consultant

    AT&T • West Groton, MA, US
    [job_card.full_time]
    Job Description : We’re offering a specific $3,000 Sign On Bonus ($500 after 90 days, $500 after 6 months, and $2000 at 1 year of service) for external candidates, including this location.Internal e...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Product Manager- Commercial GTM

    Senior Product Manager- Commercial GTM

    Wolters Kluwer • Worcester, MA, US
    [job_card.full_time]
    Wolters Kluwer Tax & Accounting division is seeking a strategic, commercially minded, and customer-focused Senior Product Manager to drive the product strategy, roadmap, delivery, customer experien...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Financial Consultant

    Financial Consultant

    Empower • Worcester, MA, US
    [job_card.full_time]
    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior AI Product & Portfolio Leader

    Senior AI Product & Portfolio Leader

    Boston Scientific Gruppe • Marlborough, MA, United States
    [job_card.full_time]
    A leading medical technology company is seeking a Senior Manager, AI Product and Portfolio Management.The role involves guiding AI Product Owners to execute on AI solutions that transform patient e...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Principal Consultant – Utility Return on Equity & Cost of Capital Specialist

    Principal Consultant – Utility Return on Equity & Cost of Capital Specialist

    Concentric Energy Advisors, Inc. • Marlborough, MA, United States
    [job_card.full_time]
    Principal Consultant – Utility Return on Equity & Cost of Capital Specialist.Hybrid – 3 days in office, 2 remote days per week. Concentric Energy Advisors, Inc.Concentric") is an employee-owned lead...[show_more]
    [last_updated.last_updated_30] • [promoted]
    SAP FICO CONSULTANT

    SAP FICO CONSULTANT

    Purple Drive • Marlborough, MA, Massachusetts, USA
    [job_card.full_time]
    JOB DESCRIPTION : Work with ABAP developers for custom reports, interfaces, and enhancements.Troubleshoot and resolve SAP FICO-related issues. Need SAP FICO Consultant to support t...[show_more]
    [last_updated.last_updated_variable_days]