Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0907)Houston Staffing • Houston, TX, US

Guest Advocate (Cashier or Front of Store Attendant / Cart Attendant) (T0907)

Houston Staffing • Houston, TX, US

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Guest Advocate

Starting hourly rate : $15.50 USD per hour. Working at Target means helping all families discover the joy of everyday life. Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment, and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage, and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up, and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of :

Communicating and interacting with guests to build a welcoming guest experience
Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
Adapting to different guest interactions and situations
Promoting and engaging around various benefits, offerings, and services

A typical day will most likely include the following responsibilities :

Demonstrating a service culture that prioritizes the guest service experience by delivering the service standard

Creating a welcoming experience by greeting guests as you are completing your daily tasks

When guests need assistance, engaging with guests in a welcoming way to help solve their specific needs

Making the guest aware of current promotions, store activities, and events

Being knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience

Thanking guests and letting them know we're happy they chose to shop at Target

Knowing and speaking to the benefits of Target Loyalty programs with every guest and assisting with application or sign-up as needed

Scanning and bagging all guest items efficiently, accurately, and in compliance with food safety standards and company best practices

Working efficiently to minimize guest wait time while maintaining guest service and accuracy

Understanding and showing guests how to use the features and offerings within the Target App including Wallet

Being familiar with Order Pick-Up, Drive Up, and online ordering, and knowing how to direct the guest to enroll, activate, and use these features

Attempting every return and following register prompts; partnering with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures

Maintaining a clean, clutter-free work area by gathering unpurchased items, baskets, and hangers for removal

Stocking supplies during store open hours while being available for the guest

Demonstrating a culture of ethical conduct, safety, and compliance

Working in a safe manner at all times; complying with all safety policies, best practices, and training; reporting hazards and correcting where possible

Supporting guest services such as order pick-up (OPU), Drive-up (DU) Orders, DU Returns, and maintaining a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws

All other duties based on business needs

This may be the right job for you if :

You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with

You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem-solving are key to success

You are open to working a flexible work schedule with varying hours, days, or shifts (including nights, weekends, holidays, and other peak shopping times)

There are a few skills you should have from the get-go :

Communicating effectively, including using positive language and attentive to guests' needs

Welcoming and helpful attitude toward guests and other team members

Attention to detail while prioritizing tasks

Willing to educate guests and engage around products and services

Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed

Work both independently and with a team

Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We expect the following from our team :

Accurately handle checkout operations, transactions, and support cash office operations as needed

Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others

Flexible work schedule (e.g., nights, weekends, and holidays); reliable and prompt attendance necessary

Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

Find competitive benefits from financial and education to well-being and beyond at https : / / corporate.target.com / careers / benefits .

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Guest Advocate • Houston, TX, US

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Houston Staffing • Houston, TX, US

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Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture. You can work as much or as little as you like as an On-Dem...[show_more]