Health Service Specialist

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary

Directly supervise clients being treated in the Health Center and other units as needed. Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of addictions treatment services to clients and their families and to facilitate the issues of recovery into their daily living situations.

Qualifications

• High School diploma or GED
• Minimum CNA, CMA or EMT certification or greater or currently in enrolled in program for RN or LPN
• Must Qualify as an RSA per Illinois Department of Mental Health Rule 132
• CPR/BLS and First Aid training complete within three months
• Skilled in behavioral management techniques
• Ability to lead discussion and educational presentations
• Valid Illinois driver’s license

Responsibilities:

• Work hours prescribed by the supervisor and any additional hours deemed necessary for the responsibilities assigned. Overtime may be required.
• Work as a member of the Health Center milieu treatment team.
• Supervise and manage the behavior of the clients and provide appropriate behavioral interventions to maintain therapeutic milieu.
• Facilitate therapy and psychoeducation group sessions.
• Coordinate, supervise and implement client activities.
• Directly observe clients every 15 minutes or shorter intervals if directed.
• Transport clients as required.
• Perform cleaning/housekeeping/laundry tasks as assigned.
• Oversee and maintain the neatness/cleanliness of the unit and the proper use of the equipment and supplies and to inform the proper person when supplies or repairs are indicated.
• Assist with client admissions.
• Completely and accurately enter all required client information into the computerized entry system at the time of client admission; have nurse on duty review forms for accuracy; print forms to be put in the client chart
• Assist with verification of admissions medications at admission with client’s physician or pharmacy.
• Assist with collecting client health history and report to nurse.
• Assist in client orientation to the unit.
• Perform cursory body checks for contraband.
• Assist with the medical care of clients
• Assist with vital signs assessments and communication of health information to nurses.
• Assist with withdrawal screens as directed by the nurse.
• Transcribe orders.
• Perform CLIA waived testing such as glucose monitoring, urine drug screens, and covid 19 testing.
• Assist in observation of medication self-administration by clients. Monitor and document client’s response to medication and report any notable response immediately.
• Act as an advocate for all clients and report all physical/psychological concerns to the medical and clinical staff.
• Schedule client follow up medical appointments and coordinate transportation if necessary to outside providers.
• Work as a member of the RHC treatment team.
• Attend all scheduled meetings of staff, such as treatment plan reviews, shift meetings or appropriate committee meetings as designated.
• Read all logs and obtain pertinent information from staff of previous shifts, counselors, staff, etc.
• Record daily all pertinent information based on observations and involvement with the group and to communicate this information to other staff.
• Understand and comply with all principles established by the Rosecrance Corporate Compliance Program and Code of conduct.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by management.

Schedule: Monday-Friday 1pm-9:30pm with rotating weekends

Work Location: Rosecrance Mulberry Center

605 Mulberry St.

Rockford, IL 61103

• Onsite

Compensation

• Starting Pay (based on education, experience, and credentials) HS/GED - $18.43 per hour Shift differentials Second shift: +$.25/hr. Third shift: +$.50/hr.

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership).

Ready to Make a Difference?
Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.