A company is looking for a Healthcare Customer Service Advocate.
Key Responsibilities
Verify insurance eligibility and benefits using various tools and methods
Update and maintain patient demographic and insurance data in the EHR system
Document key benefit details and communicate with patients regarding their insurance coverage
Required Qualifications
1-2 years of experience in a healthcare call center or healthcare administration
Familiarity with health insurance terminology and government-sponsored plans
Proficient in navigating healthcare systems; experience with EHRs preferred
Must successfully pass a criminal background check
Strong adherence to daily schedules and performance metrics
Customer Advocate • Grand Prairie, Texas, United States