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People Associate HR Associate
People Associate HR AssociateAmicis Global • Richardson, Texas, USA
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People Associate HR Associate

People Associate HR Associate

Amicis Global • Richardson, Texas, USA
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Title : People Associate

location : Richardson TX

Remote / Hybrid / In-person : Hybrid (Tue-Thur onsite)

Duration : 6 Months

Resources typical working day :

  • Customer Service & Phone Support : The resource will primarily handle inbound and outbound calls providing prompt and courteous assistance to employees or clients. This includes resolving inquiries escalating issues when necessary and maintaining a professional tone throughout interactions.
  • Ticket Management : Responsible for managing service tickets logging tracking and resolving requests or issues submitted through internal systems. Timely follow-up and accurate documentation are key.
  • Data Entry & Record Maintenance : Regularly inputting and updating information in relevant databases or systems. Accuracy and attention to detail are essential to ensure data integrity and compliance.-

Must have skills :

  • Attention to Detail Demonstrates precision and accuracy in completing tasks ensuring data integrity and minimizing errors.
  • Multitasking Ability : Capable of managing multiple responsibilities simultaneously while maintaining quality and meeting deadlines.
  • Effective Communication : Clearly conveys information both verbally and in writing adapting communication style to suit different audiences.
  • Strong Interpersonal Skills : Builds positive working relationships and collaborates effectively with team members and stakeholders.

    • Software skills :

  • Microsoft Suite
  • Basic Computer functions
  • ServiceNow and PeopleSoft is a PLUS

    • Years of Experience : at least 3 years of experience in customer service and / or related industry

    Education : HS and GED

    Summary :

    As a People Associate you will provide basic support and customer service to those contacting the People

    Service Center.

    Key Skills

    B2C,Accomodation,General Services,Apache,Fact,HTML

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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