Job Description
Job Description
The Maintenance Technician is responsible for the repair, upkeep, and smooth operation of all hotel facilities, ensuring a safe, comfortable, and high-quality experience for our guests. This role supports daily hotel operations by performing routine preventive maintenance, troubleshooting equipment, and responding quickly to guest and team requests.
Key ResponsibilitiesPreventive & General Maintenance
- Perform routine PM tasks in guestrooms, public areas, and back-of-house spaces.
- Inspect and service HVAC, electrical, plumbing, kitchen equipment, laundry machines, and lighting systems.
- Complete guestroom PMs per Hilton brand standards, including minor repairs to furniture, walls, and fixtures.
- Maintain accurate maintenance logs and daily work order documentation.
Guest Service & Repairs
Respond promptly to guest requests and maintenance calls with professionalism and courtesy.Troubleshoot and repair basic issues such as clogs, leaks, minor electrical problems, painting, and carpentry.Communicate room status and urgent repair needs to Front Desk, Housekeeping, and Management.Safety & Compliance
Conduct routine property walkthroughs to identify safety hazards and ensure compliance with fire, health, and building codes.Follow lockout / tagout procedures, PPE requirements, and proper handling of tools and chemicals.Support emergency responses during power outages, alarms, and water or equipment failures.Property & Grounds Care
Maintain pool / spa areas, exterior walkways, landscaping, lighting, and parking lot.Perform touch-up painting, drywall repair, and general property improvements.Assist with special projects, small renovations, and event setup as assigned.Team Collaboration
Work closely with the Maintenance Manager to complete daily work orders and priority tasks.Support housekeeping in ensuring rooms are guest-ready.Share basic maintenance knowledge with team members when needed.Qualifications
Basic knowledge of plumbing, electrical, HVAC, carpentry, and general repairs.Ability to safely use common hand and power tools.Strong problem-solving skills and attention to detail.Good communication and customer service skills.Able to work independently and manage daily tasks.Willing to work flexible schedules, including weekends and holidays.Physical Requirements
Able to lift and carry up to 50 lbs routinely.Comfortable using ladders and working in tight or elevated spaces.Able to stand, walk, and perform physical tasks for extended periods.Benefits
Competitive Hourly Pay
Health, Dental, and Vision InsurancePaid Time Off and Paid HolidaysWorldwide Team Member Rate Hotel DiscountOpportunities for professional development growth