Senior Internet Network Design

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

A Day in the Life of the

The Senior Network Internet Design Engineer is responsible for designing, configuring, and optimizing IP networks, including routers, switches, and links, while ensuring security and efficient traffic management. The role involves managing infrastructure projects, implementing new technologies, and serving as a technical liaison for external network relationships.

• Create, review and document router, switch, and link configurations based on standards and plans * Create, review and disseminate project justifications, diagrams, and other plan/proposal documents.
• Problem Solving - IP traffic analysis and traffic engineering, fault identification and solution.
• Evaluate new technologies, techniques and products.
• Implement new product offerings and enhancements.
• Optimize network security, route-policy, traffic management and hardware utilization.
• Manage all aspects of new infrastructure implementation and upgrades.
• Hands-on configuration and activation of network devices and links.
• Represent Astound as technical point-of-contact for external network relationships (BGP) with vendors, peers, and customers.
• Effective task-based management of field-staff and vendors.
• Focus on execution and deadlines.
• Ongoing IP Network Operational Support.
• Continuous monitoring and analysis of network performance.
• Identification of network challenges; research and implementation of solutions.
• Robust and thorough handling of issues escalated from response engineering staff.
• 24x7 Rotating On-call Participation; occasional overnight maintenance work will be required.

What You Bring to the Table:

• At least three years' technical experience in a production environment at an Internet service provider, telecommunications carrier, network service provider, or equivalent consulting experience.
• Experience serving business customers in a customer-facing or customer-supporting role.
• Experience in design, configuration and upgrade of network elements.
• In-depth experience with routing protocols (BGP, OSPF, ISIS, RIP) and route-policy modification.
• Working knowledge of capacity and traffic management techniques in a WAN environment.
• Working knowledge of network security.
• Ability to plan, track, and manage multiple projects.
• Ability to work independently.
• Excellent verbal and written communication skills.
• Configuration of WAN routers, LAN and WAN switches and various telecommunications devices.
• Hands-on work experience with WAN/LAN internetworking.
• Effective user-level UNIX and PC skills * WAN Circuit provisioning and troubleshooting.
• Thorough understanding of routing and IP transport.
• IP application protocol knowledge (SMTP, POP, FTP, HTTP, DNS, etc).
• LAN media, protocols, and switching (Gigabit Ethernet, Fast Ethernet, etc).
• Experience with Spanning Tree Protocol.
• Experience in a DOCSIS cable environment a plus.

Education:

• Bachelor's Degree in Engineering, Telecommunications, or Internet Technology required, or related experience

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match

• Insurance options including: medical, dental, vision, life and STD insurance

• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization

• Floating Holiday: 40 hours per year

• Paid Holidays: 7 days per year

• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws

• Tuition reimbursement program

• Employee discount program

*Benefits listed above are for regular full-time position

Base Salary: The base salary range in California, Washington, Oregon, Massachusetts, Washington DC, and New York, for this position is $135,000 - $165,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to California, Washington, Oregon, Massachusetts, Washington DC, and New York, and may not be applicable to other locations.

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates only):

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only):

https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf