AR Credit Analyst

Job Description

As a part of our continued growth, LKQ is seeking an AR Analyst to join our team! The AR Analyst will be responsible for managing the cash inflow activities for the company and the risk associated with those. This role will serve as a conduit to analyze and review credit and collections activities within LKQ with an emphasis in chargeback disputes and reporting. This role will fit within the credit and collections team conducting credit reviews, preparing accounts to be sent to third party collectors, and chargeback disputes. If you are looking to grow your career with a great company with great people, you will enjoy a career with us!

Essential Job Duties:

• Manage chargeback disputes and the end resolution of the file/complaint. Oversee the recovery of funds and/or how it is managed in the CRM and accounting software. Research chargeback complaints to determine the issue or where the issue lies.
• Responsible for the management of the chargeback, credit, bad debt write-off, credit releases, and chargeback reversal queues.
• Responsible for the management of account transactions in support of the receivables and credit process, including establishing and maintaining account reconciliations and trouble shooting past due causes.
• Interface with internal and external contacts, including customer service, sales organization, regional accounts receivable teams, and senior management to review and assess credit worthiness and payment habits.
• Prepare and organize documentation, as necessary, to efficiently and effectively assess the validity of new credit requests, limit increase requests, third party collections issues, bad debt write-offs, and chargeback issues.
• Create and review specific accounts and/or groups of accounts periodically to address aging balances and out of policy credit violations. Follow up on these accounts with local management and senior management.
• Escalate unresolved customer account issues, tracking to final resolution. Document communications and follow up to ensure all necessary actions are completed for payments to be made, and reflected accurately on customer accounts
• Initiate and support the continual improvement of standard Company process and procedures through the increased use of technology and effective process improvement analysis
• Assist with month end duties as needed.
• Assumes other duties as assigned.

Requirements

Education & Experience:

• High school graduate or .
• 1+ years of similar experience.

Preferred Qualifications:

• Associate Degree or equivalent experience.
• 1+ years of experience in accounts receivable and/or business to business collections.

Knowledge/Skills/Abilities:

• Must have good written and verbal communication skills.
• Knowledge of general accounting procedures
• Aptitude with communicating with various levels throughout the organization
• Excellent track record of providing suburb customer service
• A “self-starter” who is able to seek our resolutions on their own
• Proficiency with the Microsoft Office suite of products – Word, Excel, Outlook
• Prior data entry experience

Essential Physical Demands/Work Environment:

• Office environment, requires walking, standing, or sitting for several hours at time.
• Must have the ability to work under conditions of frequent interruptions and be attentive to details.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts