Talent.com
Front Office Specialist
Front Office SpecialistEye Care Partners Career Opportunities • Mobile, AL, US
[error_messages.no_longer_accepting]
Front Office Specialist

Front Office Specialist

Eye Care Partners Career Opportunities • Mobile, AL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

SUMMARY

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in / out experience for patients.

LOCATION

  • Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
  • Provide exceptional customer service during every patient encounter (in person or via phone).
  • Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
  • Answer phones (both external and internal); assure prompt, courteous service at all times.
  • Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule.
  • Double check insurance authorizations to ensure completion and build accurate flow sheets.
  • Check out patients and collect correct payments according to procedures.
  • Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
  • Complete daily reconciliations / close day / countdown cash drawer.
  • Comply with all company policies and procedures, including HIPAA.
  • General office duties and cleaning to be assigned by the manager.

    • QUALIFICATIONS

  • Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
  • Minimum of 1 year in a position interacting with customers / patients or the equivalent combination of education and experience
  • Favorable result on background check as required by state
  • Must be able to provide proof of identity and right to work in the United States

    • EDUCATION AND / OR EXPERIENCE

  • High school diploma or GED required

    • LICENSES AND CREDENTIALS

  • None

    • SYSTEMS AND TECHNOLOGY

  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook

    • PHYSICAL REQUIREMENTS

  • This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing / typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

    • If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

    EyeCare Partners is an equal opportunity / affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

    NOTE : Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

    [job_alerts.create_a_job]

    Front Office Specialist • Mobile, AL, US

    [internal_linking.related_jobs]
    Asst Front Office Manager

    Asst Front Office Manager

    PCH Hotels and Resorts • Mobile, AL, US
    [job_card.full_time]
    At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment.Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforg...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Fairhope, Alabama, US
    [filters.remote]
    [job_card.full_time] +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote First-Line Supervisors of Office and Administrative Support Workers - AI Trainer ($80-$120 per hour)

    Remote First-Line Supervisors of Office and Administrative Support Workers - AI Trainer ($80-$120 per hour)

    Mercor • Mobile, Alabama, US
    [filters.remote]
    [job_card.full_time]
    About the Role • • Mercor is seeking experienced • •First-Line Supervisors of Office and Administrative Support Workers • • to support a leading AI lab in advancing research and infrastructure for next-...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Side Hustle Developer

    Remote Side Hustle Developer

    Finance Buzz • Saraland, Alabama, US
    [filters.remote]
    [job_card.full_time] +1
    This position is for individuals who want to develop a side income stream while still working full time.You will test different small-scale remote opportunities, learn what works, and grow what pro...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Marketing Specialist

    Marketing Specialist

    Coca Cola • Spanish Fort, AL, USA
    [job_card.full_time]
    Join the Coca Cola team and be part of a world-renowned company committed to sustainability, diversity, and innovation.As a Marketing Specialist, you will work with a team to develop and execute ma...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Service Specialist

    Retail Service Specialist

    O'Reilly Automotive • Mobile, AL, US
    [job_card.full_time]
    The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of St

    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of St

    Target • Daphne, US
    [job_card.full_time]
    Starting Hourly Rate / Salario por Hora Inicial : $15.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Seaso...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Finance Buzz • Fairhope, Alabama, US
    [filters.remote]
    [job_card.temporary]
    FinanceBuzz is looking for everyday people to test-drive some of the most popular online money-making methods.This remote opportunity lets you earn extra income while reviewing real, flexible side ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Fairhope, Alabama, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Dental Office Manager

    Dental Office Manager

    Aspen Dental • Daphne, AL, United States
    [job_card.full_time]
    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competiti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    TJ Maxx Careers in Spanish Fort, AL

    TJ Maxx Careers in Spanish Fort, AL

    TJ Maxx • Spanish Fort, AL, USA
    [job_card.full_time]
    TJ Maxx is hiring retail associates, coordinators, and key holders.Competitive wages with employee discounts and flexible scheduling. Off-price retail environment with constantly changing designer a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Five Below Careers in Spanish Fort, AL

    Five Below Careers in Spanish Fort, AL

    Five below • Spanish Fort, AL, USA
    [job_card.full_time]
    Five Below is seeking sales associates, stock associates, and assistant managers.Fun retail environment with competitive pay and flexible scheduling. Opportunities to work with trending products pop...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Special Agent, $40,000 Recruitment Incentive

    Special Agent, $40,000 Recruitment Incentive

    The United States Secret Service • Mobile, AL, United States
    [job_card.full_time]
    Recruitment Incentive : Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive detail...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Dental Office Manager

    Dental Office Manager

    TAG - The Aspen Group • Daphne, AL, US
    [job_card.full_time]
    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competiti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Office Manager

    Office Manager

    K&R Staffing HR Consulting LLC • Mobile, Alabama, USA
    [job_card.full_time]
    We are looking for an organized reliable and proactive.This position plays a key role in keeping our office running smoothly supporting our sales and warehouse teams and ensuring our customers rece...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    AutoZone Jobs in Spanish Fort, AL

    AutoZone Jobs in Spanish Fort, AL

    AutoZone • Spanish Fort, AL, USA
    [job_card.full_time]
    AutoZone is hiring retail sales, delivery drivers, and parts specialists.Competitive wages with comprehensive benefits and employee discounts. Training provided for automotive parts knowledge and cu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Rental Coordinator

    Rental Coordinator

    EquipmentShare • Mobile, Alabama, USA
    [job_card.full_time]
    Build the Future with Us EquipmentShare is Hiring a Rental Coordinator.At EquipmentShare were not just filling a role.Were on a mission to transform an industry thats been stuck in the past by emp...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbou

    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbou

    Target • Daphne, US
    [job_card.part_time]
    Starting Hourly Rate / Salario por Hora Inicial : $15.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Seaso...[show_more]
    [last_updated.last_updated_1_day] • [promoted]