Director of Revenue Cycle Management

Who We Are:

Symetria Recovery is the #1 outpatient rehab in Illinois and Texas. It started with three simple, yet game-changing core beliefs: Addiction is a disease; co-occurring mental health conditions should be addressed, and patients deserve respect, not judgement. Symetria Recovery provides comprehensive substance abuse treatment with a focus on Medication-Assisted Treatment (MAT) in a welcoming outpatient setting. Unlimited clinical services are available to our patients under our bundled-service delivery model. Key services delivered through our Opioid Treatment Program (OTP) licensure include MAT, medically monitored psychiatric care, individual therapy, group therapy (IOP), 6-day-per-week nursing care, and ongoing aftercare. Most of our patients being provided medication receive Buprenorphine products, but they can also receive Methadone, and any other FDA-approved medication for addiction.

What You Will Do:

• Responsible for effective management of all revenue cycle areas, and exercise authority over all personal matters relative to the appropriate selection, training, development, evaluation, and discipline of staff on the Revenue Cycle team.
• Develop strategies and implement procedures which will improve cash collections, improve staff productivity, and ensure that billing is accurate, timely and in accordance with contractual obligations, timely filing requirements and regulatory guidelines.
• Identify and resolve revenue cycle problems as they relate to claims processing and implement new procedures and/or recommend policies to ensure compliance and maximize net revenue.

Who You Are:

• 5+ years of revenue cycle leadership experience
• Bachelor's degree required, preferably in finance or business administration
• Knowledge of business management and basic accounting principles to direct the business office
• Sufficient knowledge of policies and procedures to accurately answer questions from internal and external customs
• Broad-based knowledge of relevant insurance regulations and familiar with the Health Insurance Portability and Accountability Act
• Provide sound leadership to billing, cash postings and collections staff to drive improved performance and morale is a must.
• Experience working with Collaborative MD, Kipu, Availity, One Source/Passport are preferred.
• Ability to utilize expertise in medical billing (ICD, CPT, HCPCS, HIPAA, CMS rules and regulations, NPI registrations, credentialing and contracting) to ensure accuracy, timeliness, and continuous improvement in revenue cycle processes.
• Comfort with large data sets, knowledge of common revenue cycle key performance indicators, and attention to detail are a must.
• Microsoft Excel intermediate skill level is critical for effective data management.
• Strong technical knowledge of revenue cycle operations with ability to leverage data to identify process improvement opportunities and estimated financial benefit.
• Previous success in driving operations change within revenue cycle setting including: increasing insurance cash collections, reducing bad debt rates, reducing DSO rates, improving clean claim rate, decreasing initial denial rate, and improving denial recovery rates.

Benefits Available to You:

• Medical, dental, and vision insurance for you and your family
• 401(k) with company match
• Life insurance
• Pet insurance
• CEU reimbursement and paid time for continuing education
• Licensure fee reimbursement
• Paid vacation and sick time
• Closed and paid major holidays

Compensation for this position is based on market analysis and will be determined by additional factors such as location/state, skills, years of experience, relevant credentials, and education. The posted compensation range for this role is $145,000-$165,000 annually. We are committed to offering a competitive compensation and benefits package that reflects all the factors previously outlined in conjunction with current market trends.

Come join a team that believes in and has a passion for providing personalized care to each individual that is a part of Symetria Recovery!