Program AdministratorCENTER FOR FAMILY. • Miami Gardens, FL, US

Program Administrator

CENTER FOR FAMILY. • Miami Gardens, FL, US

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Job Description

Cherishing Our Children Since 1977

Helping children and families help themselves to live a better life and build a stronger community.

The Center for Family and Child Enrichment (CFCE) is dedicated to helping children and their families by providing the right services and solutions based on individual needs. CFCE is constantly evolving to better support our community.

Why join CFCE :

You will make an invaluable impact in the community
We offer growth and professional development opportunities
You may qualify for Public Service Loan Forgiveness
We offer benefits; PTO, Medical, Dental, Vision, 403b retirement plan and more for qualified positions.

Position Overview

The Program Administrator for Safety Management Services (SMS) provides leadership and operational oversight of CFCE’s Safety Management Services Program. This role ensures compliance with Citrus Family Care Network (Citrus FCN) and Florida Department of Children and Families (DCF) requirements while promoting high-quality service delivery to support child safety, family preservation, and well-being.

Key Responsibilities

Oversee daily operations of the SMS Program and ensure contract and regulatory compliance.

Supervise SMS Supervisors and Specialists, including performance management, case oversight, and staff development.

Ensure timely and accurate documentation in FSFN / CCWIS and submission of all required reports.

Monitor performance metrics, outcomes, and quality improvement initiatives.

Serve as liaison with DCF, Citrus FCN, CPI, and community stakeholders.

Provide leadership during critical incidents, high-risk cases, and crisis situations.

Participate in staff recruitment, training, and program development.

Maintain 24 / 7 on-call availability and provide after-hours support as required.

Minimum Qualifications

Master’s Degree in Psychology, Social Work, or related field and 8+ years of child welfare experience; OR

Bachelor’s Degree in Psychology, Social Work, or related field and 10+ years of supervisory / administrative child welfare experience.

Active Florida Child Welfare Certification Board (FCB) Certification .

Strong knowledge of Florida Child Welfare Practice Model and Safety Methodology.

Proven supervisory and leadership experience.

Skills & Requirements

Proficiency in FSFN, Mindshare, CJIS, Stabilify, and Microsoft Office.

Excellent communication, analytical, and organizational skills.

Ability to manage confidential information and work independently.

Must pass a Level II background screening in accordance with Florida law.

Physical & Work Environment

Ability to sit, stand, walk, type, and perform repetitive motions throughout the workday.

Regular interaction with at-risk populations in office and community settings.

CFCE is a Drug Free Workplace

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Program Administrator • Miami Gardens, FL, US

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