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Coordinator, Tech Trainer
Coordinator, Tech TrainerWestRock • Springfield MO , MO
Coordinator, Tech Trainer

Coordinator, Tech Trainer

WestRock • Springfield MO , MO
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  • [job_card.full_time]
[job_card.job_description]

Description & Requirements

Smurfit Westrock (NYSE : SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose : Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Job Summary :   The Technical Trainer assists with training processes locally. The role reports into the site Production Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator / Craft Job Certification. The role will be a key contact / trainer for team members and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

Major Job Responsibilities :

  • Completes daily technical training on the floor to assist with the Certification of team members in their roles
  • Partners with OPS L&D leader to support New Hire Orientation / On Boarding Training, as needed
  • Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training
  • Standards & Learning System tools
  • Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning
  • Aids - to assist with training)
  • Develops, builds, and maintains relationships with trainees & leaders in their role
  • Participates in new teammate hiring process – assesses candidates’ skills (general and / or machine,
  • Involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
  • Conduct training on all shifts
  • Influences others to be safety-minded
  • Team members will be certified through a Train the Trainer process, support managing day-to-day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content
  • Additional duties as assigned

How you will impact WestRock :

  • Improve local team performance through increasing skills and time to certification processes
  • Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training – a continuous improvement mindset
  • What you need to succeed :

    Critical Skills / Capabilities :

  • Growth and Results Oriented : Results oriented person that looks for constant ways to improve
  • Innovation : Able to support implementation of new processes and new learning technologies to drive training into the flow of work
  • Interpersonal Skills : Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)
  • Accountability : Holds self and others responsible for actions and results
  • Influence : Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
  • Decision Making : Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and / or when to seek additional input, and drive for consensus
  • Communication : Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
  • Quality : Actively work to ensure quality is ensured while minimizing waste
  • Technical Skills :

  • 1 – 3 years’ experience conducting / leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
  • 2 – 4 years’ experience in a manufacturing environment preferred
  • Knowledge of Learning Management Systems preferred
  • Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms
  • Others Qualification :

  • Facilitation / Presentation Skills
  • Influencing
  • Partnering
  • Problem Solving / Continuous Improvement
  • Professionalism
  • What we offer :

  • Corporate culture based on integrity, respect, accountability, and excellence
  • Comprehensive training with numerous learning and development opportunities
  • An attractive wage, reflecting skills, competencies, and potential
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work
  • Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

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