Job Description
Job Description
Description :
Job Description : Retail Associate
Position Title : Retail Sales Associate
Reports to : Retail Store Leadership
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Position Overview :
We are seeking a motivated and results-driven Sales Associate to join our team. A Sales Associate will ensure exceptional customer service while driving sales results through upselling and recommending add-on items. This role is ideal for someone with a passion for sales, customer service, and leadership, eager to make a positive impact on the store’s success.
Responsibilities :
- Customer Sales & Service : Provide outstanding customer service, ensuring each customer has a positive shopping experience. Engage customers to drive sales and recommend products tailored to their needs.
- Sales Achievement : Meet and exceed sales goals. Use product knowledge and sales techniques to promote merchandise and boost store sales.
- Store Opening and Closing : Assist with opening and closing the store, following security protocols to ensure a safe environment for staff and customers.
- Staff Training : Participate in training to learn effective sales strategies, product knowledge, and customer service techniques, ensuring consistency in the store experience.
- Store Presentation : Maintain a clean, organized, and welcoming store environment. Ensure that merchandise is well-stocked, displays are neat, and product availability is high.
- Customer Engagement : Build relationships with customers by addressing inquiries and concerns, and providing personalized service to encourage repeat business.
- Inventory Management : Help with inventory control, including receiving shipments, restocking merchandise, and performing inventory counts.
- Cash Handling : Perform cashier duties, accurately processing transactions, managing the register, and handling cash, credit, and other payment methods.
- Security Measures : Help ensure the security of the store, following company guidelines and maintaining vigilance.
We Offer :
Competitive pay with performance-based incentivesOpportunities for growth and advancement within the companyA supportive, dynamic, and customer-focused work environmentIf you are a passionate salesperson with a strong commitment to customer service and a proven track record in driving sales, we encourage you to apply and become an integral part of our team.
Requirements : Job Requirements
Qualifications : Education :
High school diploma or equivalentExperience :
Prior retail experienceStrong background in customer service and store operationsSkills :
Team Collaboration : Foster a positive and supportive work environment.Communication & Customer Service : Strong verbal and written communication skills with a commitment to exceptional customer service and resolving issues professionally.Sales Focus & Problem-Solving : Results-driven with the ability to exceed sales targets through effective merchandising, upselling, and strategic problem-solving.Organizational Skills : Strong attention to detail and ability to maintain order in a busy retail environment.Cash Handling & POS Systems : Proficient in cash handling and using point-of-sale (POS) systems to process transactions accurately and securely.Time Management & Adaptability : Ability to prioritize tasks and adapt quickly to changing priorities, managing multiple responsibilities efficiently.Training & Development : Learn store procedures, product knowledge, and customer service best practices to improve performance.Self-Starter & Reliability : Motivated, proactive, and dependable, with the ability to work independently and follow through on commitments.Critical Thinking & Dedication : Strong decision-making abilities, with a passion for retail and dedication to achieving excellence in all aspects of sales and service.Physical Requirements :
Ability to lift and carry up to 50 pounds.Ability to stand, walk, and move around the store for extended periods.Work Availability :
Must be available to work a flexible schedule, including weekends, evenings, and holidays as required by business needs.For Full-Time : Must be able to work 35-40 hours per week, depending on store needs, with no restriction on schedule.For Part-Time : Must be available to work 25-30 hours per week, depending on store needs, preferably between the hours of 9am to 5pm.